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Who to believe, a salesman a my front door or Consumer New Zealand?
A person at my door (5pm Sunday) wanted to persuade me to change both my internet and electricity suppliers to a combined package with Mercury. At his request, I supplied him with a typical monthly electricity bill. Without a … View moreWho to believe, a salesman a my front door or Consumer New Zealand?
A person at my door (5pm Sunday) wanted to persuade me to change both my internet and electricity suppliers to a combined package with Mercury. At his request, I supplied him with a typical monthly electricity bill. Without a moment’s pause for thought or consideration of what I had provided, he launched into a well practised flood of words describing how much better I could do with Mercury than with my current supplier, Power Shop. I agreed that he could email me a document describing what Mercury could provide under a 1-year contract and asked me to promise to reply to the email. I agreed though I made it clear that I was not likely to be convinced to change.
After he left I immediately visited Consumer New Zealand’s web site, knowing what I would find and replied to his email with an inner smile, wondering what, if any, impact it might have on him and his salesmanship:
"You visited me at 43 Burn St, Levin, about 5pm this evening. When you left I visited Consumer NZ to check their latest survey on consumer satisfaction with power companies. Basically, I don't trust large companies of any kind, and the larger, the less confidence I would have in their behaviour and service. Furthermore, so far as I am concerned, the goals of salesmanship are focussed on persuasion, not on reality."
"I quote from the survey results:
Note that Mercury came 10th and Contact was bottom in consumer approval.
"The best power companies
"Powershop and Frank Energy tied in first place this year, both scoring 67% for customer satisfaction.
“Powershop and Frank Energy have achieved our People’s Choice award. It's the seventh time in 10 years that Powershop has taken out the accolade – a commendable achievement.”
Frank Energy’s customers rate it highly for having competitive pricing, while Powershop customers rate it for its value for money."
"Disappointingly, the two power providers at the bottom of the pack had the largest market share. Mercury took tenth place, and Contact came in last at eleventh."
“Bundling power, phone and broadband plans is appealing as it offers the ‘one-stop-shop' convenience of paying only one bill. However, bundled plans can cost households more financially. Our survey results highlight that bundling could cost you in the satisfaction stakes, too.”
Thank you, Consumer NZ!!!
For the 11th time, you’ve voted us your Most Trusted Brand and that means the world to us.
Because trust this strong doesn’t happen by chance. One year? That’s nice. Ten years? That’s a perfect score. But eleven? That’s off the charts.
You feel it in the little things, like the … View moreFor the 11th time, you’ve voted us your Most Trusted Brand and that means the world to us.
Because trust this strong doesn’t happen by chance. One year? That’s nice. Ten years? That’s a perfect score. But eleven? That’s off the charts.
You feel it in the little things, like the barista who knows your coffee order, the gardener who prunes your roses just right, and friends who feel like family.
That’s trust built over time, through shared experiences, thoughtful gestures and communities who care. It’s that feeling of trust that sets us apart.
Whether it’s your first visit or you call a village home, that feeling of trust is what sets us apart.
Neighbourly members have spoken! We’re excited to announce the finalists for the National Prospa Local Business Hero competition, celebrating the most-loved local businesses across the country.
Have a read (click on their blue title to read the nomination) and vote for which business you think… View moreNeighbourly members have spoken! We’re excited to announce the finalists for the National Prospa Local Business Hero competition, celebrating the most-loved local businesses across the country.
Have a read (click on their blue title to read the nomination) and vote for which business you think should take the crown (and impressive prize pack!).
1) Robin Davis - Newcreation (Auckland)
Newcreation came to fruition to support their son’s leukaemia recovery, creating and selling beautiful artwork made from recycled materials. They also transform donated offcuts from local builders and businesses into meaningful creations and give them to the community for free, such as Mother’s Day decorations and stars for Matariki.
2) BFT Blockhouse Bay - Jess & Andy Hart (Auckland)
BFT Blockhouse Bay is a gym but has been described as a true community hub. The owners, Jess and Andy Hart, started as members themselves, so they understand what makes a great gym: a welcoming, supportive environment where mental and physical health are equally valued.
3) Settlers Way Country Store - Jackie Poole & Annie Blackmore (Northland)
Settlers Way Country Store is all about supporting local - selling locally made items, and locally-grown fresh produce that suit a wide range of tastes.
The owners, Jackie Poole & Annie Blackmore, get involved in community projects and run several of the local facebook pages helping keep the community connected.
4) Coronation Grill & Burger - Gaurav Kumar Arora (Waikato)
Coronation Grill and Burger Morrinsville is more than a local eatery, it’s a warm, welcoming hub known for both their hearty meals with fresh ingredients, and their warm hospitality. They love to support local events and their nomination reads ‘They’re a true hometown hero, and we’re lucky to have them.’
5) Robyn's Cottage - Robyn Parker (Bay of Plenty)
Robyn’s Cottage in Greerton, Tauranga is a vibrant haven for craft lovers, filled with threads, wool, patterns, and expert advice from the ever-helpful Robyn. Despite a tough year health-wise, she continues to brighten the community with her knowledge, embroidery services, and creative classes.
6) The Egg Project - Pip Chrystall (Manawatu - Wanganui Region)
Pip and the team from The Egg Project in Bainesse work tirelessly to collaborate with other farms and businesses to provide fresh farm to table eggs, milk, yoghurt, vegetables & other products with free delivery to your door. They help out with community-minded projects and their nomination says they are always cheerful and ready to help.
7) Sparkydaz Electrical & Security - Darren Evans (Hawkes Bay - Gisborne Region)
Sparky Daz Electrical and Security in Onekawa, Napier, stands out for their prompt, professional service and top-quality workmanship, no job too small. Darren and apprentice Kerrie go the extra mile every time.
8) Hire Smart / Smart Aggregates Quarry - Gareth Boyd, Grant Cudby & Grant McEwen (Taranaki)
Hire Smart / Smart Aggregates Quarry is a hardworking team with heart, going above and beyond for their community - from sponsoring local sports to quietly donating materials where needed. Their nominator wrote ‘Integrity is doing the right thing, even when no one is watching. That's how I feel about the amazing team’
9) Trade School Kitchen - Hannah Drew-Crawshaw & the Team (Wellington region)
Trade School Kitchen in Naenae serves incredible food and drinks, but their true impact lies in their belief that everyone has something to offer - regardless of their past or present challenges. They provide training, employment, and a strong sense of community to help open doors and create new opportunities.
10) Toastie Lords - Taylor Hamilton (Nelson-Marlborough region)
Taylor Hamilton and the Toastie Lords team in Picton have built a beloved toasted sandwich spot from the ground up. With mouth-watering toasties and warm service, they are now famous with locals and cruise ship visitors alike.
11) Catnap Cafe - Nate & Alyssa (Canterbury region)
Catnap Cafe is run by Nate and Alyssa serving drinks and sweet treats with the opportunity to hang out with some feline friends. Working alongside Cat Rescue Christchurch they have rescued and rehomed nearly 200 cats, including special needs felines giving them second chances at a loving home.
12) Rangiora Wool Shop - Katherine McLeod (Canterbury)
Rangiora Wool Shop, led by Katherine McLeod and her team, is a warm, welcoming haven where creativity and community come together. With deep knowledge (and the finest merino!) they bring people together with the joy of creating.
13) Otago Vacuum Tank Services Ltd - Tim and Courtney Giddens (Otago-Southland region)
Otago Vacuum Tank Services (OVTS), led by Tim and Courtney Giddens, provide exceptional service but they also go above and beyond with a smile. From providing fresh water during landslides to organizing fun community events and helping local clubs, they are always ready to support the West Harbour community.
14) Blacks Road Grocer - Christopher Wilson (Otago region)
Blacks Road Grocer in Dunedin is a beloved local gem blending historic charm with a welcoming atmosphere. They offer house-made café treats, fresh local produce, and quality groceries, all served with friendly, attentive service.
Create a character door with this clever hack using photo frames and Resene Lustacryl. Find out how to make and finish your own with these easy step by step instructions.
I'd like to introduce you to my team:
Hi, I’m Carby. In my younger days I was Instagram model. Now that I’m older, I’ve retired from all that silly nonsense. I’m now in charge of lying behind Sue’s office chair, which is really good for her clients, cos it means she has to stay… View moreI'd like to introduce you to my team:
Hi, I’m Carby. In my younger days I was Instagram model. Now that I’m older, I’ve retired from all that silly nonsense. I’m now in charge of lying behind Sue’s office chair, which is really good for her clients, cos it means she has to stay at her desk and keep working! (Shhhh, you can pay me in dog biscuits later…)
Get 25% off Resene wallpapers at your local Resene ColorShop.
Come in and choose from a huge range of designs from bold and beautiful to classic and elegant. From eye-popping patterns, hand-drawn illustrations, blooming botanicals and multi-coloured designs to bold geometrics, faux effects, … View moreGet 25% off Resene wallpapers at your local Resene ColorShop.
Come in and choose from a huge range of designs from bold and beautiful to classic and elegant. From eye-popping patterns, hand-drawn illustrations, blooming botanicals and multi-coloured designs to bold geometrics, faux effects, classic styles, murals and contemporary luxury, there’s something to suit all tastes.
View the samples instore to see their true colour, design and beauty.
Another view of Wellington from Wrights Hill. And that forest in the middle ground will be Zealandia, I think.
NZ Civil Defence are testing the Emergency Mobile Alert (EMA) system on Sunday 25 May, between 6-7pm ⚠️📲
If you have a hidden second phone for your safety, we recommend turning it off or putting it in flight mode for the duration of the test (6-7pm on Sunday 25 May) to ensure it’s not … View moreNZ Civil Defence are testing the Emergency Mobile Alert (EMA) system on Sunday 25 May, between 6-7pm ⚠️📲
If you have a hidden second phone for your safety, we recommend turning it off or putting it in flight mode for the duration of the test (6-7pm on Sunday 25 May) to ensure it’s not discovered when the nationwide Emergency Mobile Alert is sent.
Some mobile devices set to silent mode will still emit a sound when the Emergency Mobile Alert test is sent, so switching to flight mode or turning off your device is the only way to avoid the loud sound of the alert.
You can find more information about the Emergency Mobile Alert system, including a factsheet and list of FAQs at www.getready.co.nz
It might be time to pop some of your used items on Neighbourly Market to clear out that garage and make some pocket money too!
List any items on Neighbourly Market (for sale or for free) between now and Monday 26 May and be in to win one of three $100 Prezzy® cards.
It's pretty … View moreIt might be time to pop some of your used items on Neighbourly Market to clear out that garage and make some pocket money too!
List any items on Neighbourly Market (for sale or for free) between now and Monday 26 May and be in to win one of three $100 Prezzy® cards.
It's pretty straightforward, but instructions on how to list items are here
Kerry, a resident at Bert Sutcliffe Village is a lifelong curator of beautiful spaces which reflect a life rich in décor, experiences, and sunshine.
With over 30 years of experience in lecturing and interior design, she opened her vibrant apartment to us and shared some of her tips.
Click … View moreKerry, a resident at Bert Sutcliffe Village is a lifelong curator of beautiful spaces which reflect a life rich in décor, experiences, and sunshine.
With over 30 years of experience in lecturing and interior design, she opened her vibrant apartment to us and shared some of her tips.
Click read more to explore Kerry’s favourite styling tips and see how she’s brought colour, creativity, and joy into her apartment.
The answer is yes, it is illegal. And yet in New Zealand it's fairly common to see drivers hitting the road with their fog lights on when it's simply dark.
Those who have sat their written drivers test recently will be in the know, but be honest, did you know it was illegal?
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