Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Should we be giving the green light to new mining projects? 💰🌲
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
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53.1% Yes
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46.9% No
Constable Street car wash rip off!
Hi, today I went to the Constable Street car wash that's beside the petrol station. After depositing $6 for three different rinse cycles I discovered that there was no water pressure for any of them. I had just foamed my car so I had to drive around and join the que again to use the left car wash....this time I discovered that $2 only rinses half of my small Suzuki Swift whereas $2 used to rinse the whole car nicely. Two or three weeks ago I encountered the same 'no water pressure' problem there. I imagine that people will be depositing $2 coins to no avail in a continuous stream. It appears that the owner doesn't care about providing a proper service to to their paying customers.
"Christmas Ukulele Jam" <> Island Bay <> Sat 13th Dec
Tinsel up and come along to play and sing some most-loved Christmas carols and Christmas songs.
7pm, 88 The Parade, Island Bay. Doors open 6.30pm.
Bring a friend or the family, your guitar or ukulele, whistle or fiddle - all acoustic instruments are welcome. If you'd just like to sing, that's great!
Bring a music stand and a tablet to access the songbook - here: heyzine.com...
There will also be paper songbooks on the night.
The church is 100m city side of the Island Bay shops. Good off-street parking right there.
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