Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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84.6% Same!
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15.4% Would have liked to try something different
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Setting your direction for 2026? Here’s a helpful tip
Hi Neighbours, If you find it’s hard to keep to New Year resolutions you are not alone! Its actually really hard to make sustainable changes in our lives.
Setting your ‘compass’ is easier and more effective. Starting with one small step in the desired destination, taking that first step gets you going. Even a little change of direction, something that only takes a couple of minutes, can lead to significant and sustainable change over time.
If you want to move in the direction of finding more peace and calm in your life, have you considered mindfulness?
You could try it out with our small group for a mindfulness session of ease and peace to soothe body and mind . The session includes gentle movement and relaxing simple meditation. come and soothe body and mind
Next one is on Monday 19th Jan 1.30 - 2.45pm, Meadowbank Community Centre. Come and see what it is like! Contact me - the first session free, then Koha welcome. 021 255 1485
Ongoing on the 3rd Monday of the month.
Click Read More to find out more about what I do - I also offer one-on-one mental wellbeing sessions, courses for group bookings, and run a group for experienced meditators.
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