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402 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
17 days ago

What's your best cost-saving tip?

The Team from Neighbourly.co.nz

Just when we thought the cost of living couldn't climb any higher...it does. While things like fuel prices are out of our control, many of us are looking for small, practical ways to stretch our dollars a bit further. So let’s put our heads together!

Over the next little while, we’ll be sharing tips to help you save money — and we’d love to hear yours too. What’s working for you right now?

Here are a few ideas to get started:
🎉 Plan ahead for the year (birthdays, events, travel) to avoid surprise costs
🪙 Check out $2 shops for everyday items like stationery, baking paper, foil, and cling wrap - often much cheaper than the supermarket
🐖 Bring back the piggy bank and save your loose change
🔨 DIY where you can - like mowing the lawn instead of paying someone
💵 Set a daily budget before heading out and stick to it (cash can help!)
🧴 Stretch household products by diluting things like shampoo or dishwashing liquid

Got a tip that’s helping you save? Share it below, the tip might make a huge difference to someone else.

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3 days ago

Poll: Is it okay to grocery shop in your PJs?

The Team from Neighbourly.co.nz

I'm sure you've seen it while doing your weekly shop... In fact, it may have even been you.

What do you think about people heading to the supermarket in their pyjamas?

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Is it okay to grocery shop in your PJs?
  • 16.4% It's fine!
    16.4% Complete
  • 74.9% It's questionable
    74.9% Complete
  • 8.8% Other - I'll share below
    8.8% Complete
342 votes
3 days ago

The Cost of Living: Meal Ideas 🍽️

The Team from Neighbourly.co.nz

Continuing our series on how to manage the rising cost of living, this week we’re diving into the kitchen. We want to know your "secret weapon" recipes.

Share below your go-to meals that are:

💰 Budget-friendly (won't break the bank)
🥞 Delicious and easy to whip up
🍜 Great for leftovers (dishes that stretch for several days)

Whether it’s a legendary 20-cent lentil soup or a clever way to dress up basic mince, please share your meal ideas in the comments below!

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