64 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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Give this puzzle a whirl, can you figure it out?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

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Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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Ryman Village Open Days

The Team from Ryman Healthcare

Come and experience the warmth of our Ryman village communities, we'd love to show you around. Discover our lifestyle and care options, tour our show homes and explore our premium amenities.

Plus, when you sign up for an independent apartment or townhouse before 30 June 2025 you won't pay your base weekly fee for a whole year.*

*Participating villages only, Ts and Cs apply.
Learn More

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8 hours ago

Washing Machine

Andrea Neighbourly Lead from St Heliers

My washing machine has '' died'' Am just wondering if anyone has a washing machine they no longer use and want to sell? Also, I would really appreciate advice on where to turn to purchase a decent washing machine, either new and not too expensive or second hand but reliable . As it's years since I have bought a machine, I have no idea on the best option in a fairly quick space of time. Thanks for all ideas and much appreciated.
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