2638 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
4 days ago

Neighbourhood Challenge: Who Can Crack This One? ⛓️‍💥❔

The Riddler from The Neighbourly Riddler

What has a head but no brain?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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1 day ago

Removal of wasp nest

Barbara from Raureka

Does anybody know how to get rid of small wasps nest without using toxic chemicals please.
Thankyou

1 day ago

CHILDREN PAGEANT

Elma Pienaar from St Columba's Presbyterian Church

All are invited to our Children's Pageant on Christmas Eve at 4.00am. Children are invited to dress as angels, shepherds, farm animals or come just as they are.