138 days ago

Poll: No more card payment surcharges – but who should be covering the cost? 💸

The Team from Neighbourly.co.nz

The Government says it's scrapping those annoying card surcharges – and it’s happening next year.

Consumer NZ is stoked, saying these sneaky surcharges cost Kiwis around $65 million a year and should’ve been gone ages ago.

But not everyone’s convinced it’s a win. Labour and Hospitality NZ are worried the costs won’t just disappear. Labour MP Arena Williams put it simply: there should not be surcharges for customers at all. But she points out that the Government’s plan does not deal with banks and merchants “who still scoop a big fee”.

Many of our community are rocked by the recent announcement. Retailers warn card surcharge ban could lead to higher prices - the unfortunatel reality is that small businesses are feeling the squeeze along with their customers. In comparison, large retailers pay significantly lower banking fees and ultimately have more leverage at the negotiation table.

💸 So someone still pays – but who?

We want to know: Who should be covering this cost?
Share your thoughts in the comments!

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No more card payment surcharges – but who should be covering the cost? 💸
  • 5.7% Retailers need to absorb the cost
    5.7% Complete
  • 88.7% The banks are the problem - the cost should not sit with consumers or retailers
    88.7% Complete
  • 4.2% I do not mind paying a surcharge - I just want everything to be transparent
    4.2% Complete
  • 1.4% It is more complicated - I will share below
    1.4% Complete
2839 votes
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Poll: Are Kiwis allergic to “exuberance”? 🥝

The Team from Neighbourly.co.nz

In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”

We want to know: Are we really allergic to showing our excitement?

Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.

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Are Kiwis allergic to “exuberance”? 🥝
  • 41.1% Yes
    41.1% Complete
  • 32.8% Maybe?
    32.8% Complete
  • 26.1% No
    26.1% Complete
326 votes