11 days ago

Have a gift voucher of a store that has closed?

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

💳🎁If you have a gift voucher or card for a shop that has closed down, you may not be able to use it or claim your money back. If there is a receiver, you could try and ask to use your voucher or make a claim as an unsecured creditor.

Receivers do not legally have to accept your voucher, but they might agree to if you ask. An unsecured creditor is someone who is owed money by a person or a company. The business will have to prioritise paying back their secured creditors, so you will only get what you are owed if there is enough money left after the secured creditors have been paid.

If the gift voucher was paid for by credit card, then the person who paid for the gift voucher can ask their credit card company for a chargeback.
To minimise the risk of losing your money, if you are given a voucher use it as soon as possible.

If you are buying a voucher:
👉pick vouchers that work across multiple retailers or services - for example, fuel vouchers or trade-association vouchers
👉ask the store if they have a trust account to protect voucher holders in the event of the store closing down.

For more information, visit cab.org.nz/article/KB00000401

[Image description: A ‘Sorry We are closed’ sign hanging on a door. Text reads, "I have a gift voucher to a shop that has closed down. What are my rights?"]
Original post credit: Citizens Advice Bureau: cab.org.nz

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More messages from your neighbours
6 days ago

Poll: Should we be giving the green light to new mining projects? 💰🌲

The Team from Neighbourly.co.nz

The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.

We want to know: Should mining projects like this move ahead?

Keen to dig deeper? Mike White has the scoop.

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Should we be giving the green light to new mining projects? 💰🌲
  • 53.2% Yes
    53.2% Complete
  • 46.8% No
    46.8% Complete
1868 votes
2 days ago

Auckland, why are we so excited about a new store? 🚗🛒

The Team from Neighbourly.co.nz

I think we’ve all seen the traffic notices and headlines about the new IKEA by now!

So here’s the question: why do we get so excited when a new store opens? Convenience? Curiosity? A reason for a weekend outing? We’d love to hear your thoughts!

Keen for an update? The Post has you covered

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M
8 hours ago

Keep the kids reading with fun this summer

Michelle from Highland Park

Highland Park Library is ready to give away prizes...
Raumati Reads is a free, fun summer reading challenge for primary school aged children that will help them maintain their reading levels over the summer break. It’s a must-do for the school holidays offering free events and activities at local libraries across Tāmaki Makaurau, with great prizes to be won from Auckland Live, Auckland Zoo, Auckland Pools and Leisure, Auckland FC and the Maritime Museum.

Tamariki and their whānau can register from Saturday 6 December at their local Auckland Libraries branch to begin the challenge, which runs until Sunday 1 February.

Visit the Raumati Reads school holidays page for all you need to know: new.aucklandlibraries.govt.nz...

Raumati_Reads_A3_Prize_Poster 25-26.pdf Download View