How can we help you?

• The Basics
• Using Neighbourly
• Nearby Neighbourhoods
• Privacy and Safety
• Accounts and Settings
• Address Verification
• Inviting your Neighbours
• Neighbourly Leads
• Neighbourly for Organisations
• Neighbourly for Mobile
• Competition T&Cs and Winners
• Businesses on Neighbourly
• Premium Businesses
• AMI Community Grants 2019
• Neighbourly Market
• Resene Colour Your Community 2019
• Resene Upcycling Awards 2020
• General Election 2020
• Prospa Local Business Hero
• COVID-19 Support
• Partner Terms and Conditions

Neighbourly for Mobile

• What is Neighbourly for mobile? Connect and interact with your neighbourhood while you're on the go using Neighbourly for Mobile. Simply download either our iPhone or Android apps and receive all the benefits of being connected with your neighbourhood, no matter where you are or what time of the day it is.
• Functionality for mobile The core functionality of the desktop version of Neighbourly has also been packed into the Neighbourly mobile app. Over time both apps will be continually improved to deliver more and more of the features you love to use every day. If you have any feedback you would like to pass on regarding the apps, please contact us.
• Changing mobile settings To update your mobile settings Click the account icon in the top right-hand corner of the app Click on your name Scroll down to SETTINGS Change any settings you wish to update  
• My mobile notifications aren't working If Neighbourly push notifications are not working on your smartphone, please check that your mobile notification settings are turned on. If your push notifications are on and you're still not receiving mobile notifications: Close out of Neighbourly App Open up your iPhone/Android device SETTINGS Find your notifications settings Scroll down and click NEIGHBOURLY in the list that appears Make sure the "Show in Notification Centre" is ON If you're still not receiving push notificatons, even after making sure push notifications are turned on in both the Neighbourly App and your smartphone's settings, please contact us.
• Inviting Neighbours using your mobile You can invite your neighbours to join your Neighbourly neighbourhood using your smartphone. On your iPhone or Android smartphone, you can: Send text message invitations Send email invitations Send free invitation letters, posted by Neighbourly on your behalf Share an invite link via Facebook, Twitter or your own email provider To do this, simply click on MENU in the navigation bar at the bottom of your app and select Invite.
• Does Neighbourly have an iPad or tablet app? Neighbourly does not have an application specificially for iPad or tablet but the website has been optimised for iPad usage. If you have any issues using Neighbourly on your iPad please contact us.  
• I don't want to receive push notifications To manage push notifications on your mobile app: Tap the MORE button at the bottom right of the app Under Settings, select PUSH NOTIFICATIONS Tick or untick notification types to enable or disable push notifications