293 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
10 days ago

Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

The Team from Neighbourly.co.nz

Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.

We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

Keen for the details? Read up about the scrapped collection trial here.

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🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
  • 85% Same!
    85% Complete
  • 15% Would have liked to try something different
    15% Complete
506 votes
7 days ago

Poll: Is it ok to regift something that you have been given?

The Team from Neighbourly.co.nz

🎁 Holiday Gift Chat!

Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?

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Is it ok to regift something that you have been given?
  • 78.8% Yes! It's better to regift what I don't need
    78.8% Complete
  • 21.2% No. It's the thought and effort that matters
    21.2% Complete
1201 votes
11 hours ago

HELP ME FIND PARKER

Michelle from Manly

HELP ME FIND PARKER
$1000 reward for his safe return

My cat is missing from Ladies Mile, Manly, Whangaparaoa

LAST SEEN MONDAY 22 DECEMBER 6.00pm
At 68A LADIES MILE - which backs on to ONEPU LANE - where he often goes, over the back fence.

Seal Point Cornish Rex Looks similar to Siamese. Large upright ears, Blue eyes, Short wavy fur, long tail, long slim build. Distinctive Siamese type meow.

Male, 6 year old, neutred. Microchipped, no collar.
Please check your garage, shed, and vehicles. Or he maybe disorientated and lost, or injured and lying low.

? Did your neighbours lock up and go away around that time
? Have you heard a cat calling
? Did he jump out of your car and get lost
? Did he get a fright and bolt
? Did a dog attack him

PHONE MICHELLE: 027 488 2279