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Today, I had a conversation with a customer who had concerns about our online booking system. They felt that the form we require to be filled out was too complex and suggested that we should offer phone bookings as an alternative. I tried to explain why we do things the way we do.
I understand the appeal of talking to a real person on the phone, especially when it comes to planning a move with a company like Mr. Shifter. However, I wanted to stress the importance of our online form. It's not there just to complicate things; it's designed to help us make sure we send the right team and equipment to make your move smooth and efficient. That's why it may take a bit of your time to complete.
I do acknowledge that the form can seem like a hassle. But what's important to understand is that if we switched to handling phone bookings, we'd have to hire more staff to manage those calls. This, in turn, would lead to higher costs for our services. At Mr Shifter, we're committed to providing affordable solutions to our valued customers, and the online form is a key part of that commitment.
So please, the next time any small local firm asks you to fill out an online form, it's not about inconvenience but rather about ensuring a seamless process and keeping our costs reasonable. It's our primary aim is to offer affordable, efficient, and high-quality services to all our customers.
Poll: Do you set New Yearβs resolutions?
π 2026 is almost here!
Weβre curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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9.6% Yes! New Year, New Me
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21.2% Yes - but I rarely stick to them
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69.2% Nah - not for me
Missing girl - from the Wellington Police page on Facebook
On the Wellington Police page: Have you seen Ella?
Police are seeking the publicβs assistance to locate missing person Ella, who has not been seen since Saturday 27 December. Ella was last seen wearing grey pants, a pink shirt and slide-on slippers. Ella is believed to be in Johnsonville, or the wider Wellington City area. Police and Ellaβs family have concerns for her wellbeing and would like to see her return safely. If you have seen Ella, or have any information on her whereabouts, please contact Police via 105 and reference the file number 251227/3635
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