Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Today’s Mind-Bender is the Last of the Year! Can You Guess It Before Everyone Else? 🌟🎁🌲
I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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9.8% Yes! New Year, New Me
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21.8% Yes - but I rarely stick to them
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68.4% Nah - not for me
Keep safe and happy in Hawke’s Bay these holidays
As holiday-makers enjoy their time in the sunny Hawke’s Bay, Police have advice for both locals and visitors about how to ensure we head into 2026 on a high note.
Inspector Lincoln Sycamore, Hawke’s Bay Area Commander, says he wants everyone to have a safe and enjoyable New Year in our region.
“We welcome you if you’re in Hawke’s Bay to enjoy the weather, food, and everything else our area has to offer. Respect each other, don’t overindulge and make good decisions. Don’t be ‘that person’ who ruins it for everyone.”
🔵 Staff deployed across Hawke’s Bay, to beaches, events and more
“Keep yourselves safe and look after each other,” says Inspector Sycamore.
There will be a strong Police presence in traditional holiday hotspots across our region, including our beautiful beaches.
We all have a responsibility to ensure our friends and loved ones are safe this summer, so keep an eye out and report any concerns you have.”
🔵 Visible presence on Hawke’s Bay roads: If you can’t follow road rules, expect to see red and blue in your rear-view.
Inspector Sycamore says officers will continue to be out on our roads, targeting unsafe drivers.
“Alcohol continues to be a factor in a number of crashes across the region, and we will continue to set up checkpoints and breath test drivers,” he says.
"Wear your seatbelt, don’t drink and drive, stay off your phone and make sure you’re rested."
🔵 When you’re shopping, we’ll be watching
As you flash your cash at the holiday sales, Police beat teams will be conducting routine patrols through retail areas right into the New Year.
Inspector Sycamore says officers will be checking in with local store workers and members of the community.
If you feel unsafe or have concerns about dangerous, illegal or suspicious behaviour, call Police on 111.
For non-urgent concerns you can call 105 or visit www.police.govt.nz... and report the incident online.
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