What can you do about that bill?
If you experience a billing issue, you should talk to your provider first. For extra help, you can talk to TDR – your free and independent complaint service.
Almost 40% of complaints received by TDR in 2022 were about bills. Whether it’s a broadband, mobile or home phone billing issue, it’s free to resolve your complaint with TDR. It’s easy too – you can contact TDR online or by phoning 0508 98 98 98 – and we’ll start working with you and your provider.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.5% Yes! New Year, New Me
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19.7% Yes - but I rarely stick to them
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69.7% Nah - not for me
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
CAB REOPENS 5 JANY 2026
Happy New Year to all our Far Northerners.
We will reopen on Monday 5 January 2026 Our hours are Monday to Thursday from 9.30 a.m. to 3.30 p.m. and Fridays from 9.30 a.m. to 12.30 p.m.
No matter what your issue is, please don't hesitate to give us a call on 09 407 9829 or 0800 367 222. Email us farnorth@cab.org.nz or pop in and see us at 6 Cobham Road, Procter Library Building, Kerikeri.
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