37 days ago

credit card charge not recognized

Rhonda from Hastings Central

Hi there,
UPDATED FROM THIS MORNINGS POST - SO SOME COMMENTS MIGHT NOT MAKE SENCE.
BEWARE IF YOU ARE ORDERING FREE SAMPLES FROM KETOBLISS and they want you to pay the $5 for postage.
OR IF YOU HAVE THIS APPEAR ON YOUR VISA CARD CLEAR SELF NOW +64800005501

I looked at ordering a free sample of tablets called KETOBLISS and it came with a pay postage. To be honest, I thought I had not completed the transaction and was really surprised when they arrived. Over the weekend I noticed $150 from CLEAR SELF NOW and phoned the bank. Wasn't sure what it was for. After numerous calls the bank and trying to phone the number above, it turns out that this company is known for free samples and somewhere in the fine print they say if you don't cancel within 20 days they will charge you $150 per month! Turns out two payments have gone through so $300 in total.
To start with I wasn't sure even what I had purchased. The banks told me I had to find the company and talk to them. But being I didn't know to start with what I had purchased and then later, didn't know where to find them (no letter had come with the tablets) - anyway, I should have taken more care when ordering and paying for the postage. (although as I said I thought I hadn't completed the transaction).
I worked out the number on the bill was a phone number so rang them.
I phoned the number twice, the first lady said they were customer care for 400 products/companies and she said she couldn't tell me who they were or what they sell. I asked specifically do they sell KETOBLISS tablets and she said NO.
I phoned back again, and got someone else and this time said why I was phoning and she said yes I was a customer and yes they do sell those tablets (well that they are the customer care for them) I explained I had not opened the tablets and if she supplies me with and address I will track and trace them to be returned. And I wanted my money back.
She explained that I agreed to the $150 per month.
I said I wanted proof of that and she could email me the proof.
She said that they could return 33% of my bill.
I got cross and said that I was going to contact the police for fraud.
Then she said she would return 75% of my money.
I then replied with the bank was looking into stopping all payment to them from NZ accounts, and I was going public. (Bark possibly worse than Bite!)
She then put me on hold and came back with she would return all of the money.
She didn't give me an address to return the tablets.
So GOOD NEWS MONEY WILL HOPEFULLY BE RETURNED AND no more free samples for me on line!

My original post was asking if anyone knew who the bill on the VISA was from as we didn't recognize it. So thanks to everyone for your messages and texts.
Anyone else in the same boat - ?
I had already stopped my credit card and ordered a new one.
Cheers.

For people outside of my neighbourhood, my phone number for texts is 0278299984 if you have any info, I would be thankful.

Thanks, Everyone.
Kind regards
Rhonda

More messages from your neighbours
1 day ago

Fibre sales people

Rosie from Parkvale

At 8pm last night (Sunday) when it was almost dark, I had a knock at my back door from another fibre salesman. I was taken aback at the timing but I was told I needed to sign up as the house in front of me had signed up and they (not sure who they are) needed to install it in my house at the same time.
I am totally sick and tired of phone calls, mail, e-mail and door knocks re fibre. I cannot see the purpose of it in my case as only use broadband for e-mails and news feed and use well less than 20 gig a month and mostly use the internet via my cell phone. We still use the landline a lot.

Apparently I will not be able to sell my house in the future if it doesn't have fibre and I will be the only one in the street without it. And the Govt is going to make me have it within 3 years whether I like it or not. I feel pressured (bullied) over fibre and don't see why I should be made to have something that I don't want. So far the best offer I have had if I agree to it is that my monthly phone bills will reduce by $5. In some quotes it will go up.
I have decided not to have it at this stage and I just wish that my decision would be respected and that all the fibre sales people would leave me alone. Is there anywhere that I can register that I want to be fibre-free and that I won't harassed any more over this issue?

4 hours ago

The KIT

Rhonda from Hastings Central

Hi there,
Many of you have purchased The KIT and the feedback has been wonderful.
If you think you have some time over Labour Weekend to get yours filled in, and you would like to buy one, send me an email to make an order.
The KIT is a great investment to help you and your family to stay well during times of bereavement, including two sections on thing you can fill in so that when you die, your family have as much helpful information as possible, all ready to use and to work with.
Normal price is $25.
Neighbourly Folk who order before 31 October 2019, and who say they saw this advert on Neighbourly can get it for $20 while current stocks last.
Add an extra $8 for The KIT for Couples who live at the same address. Making it a total of $28.
Pick up in Hastings or ask about costs for delivery.
To order please email RhondaDiprose@gmail.com or PM me on Neighbourly.
Some people are buying The KIT for a gift for their friends. One lady brought some for her friends for their birthdays this year!
Happy Labour Weekend Everyone!
Kind regards
Rhonda Diprose
Funeral Celebrant
Email: RhondaDiprose@gmail.com

4 days ago

Good morning

Paula from Camberley

Good morning I hope everyone as a great weekend