271 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

Image
More messages from your neighbours
6 days ago

Poll: Should we be giving the green light to new mining projects? 💰🌲

The Team from Neighbourly.co.nz

The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.

We want to know: Should mining projects like this move ahead?

Keen to dig deeper? Mike White has the scoop.

Image
Should we be giving the green light to new mining projects? 💰🌲
  • 53.2% Yes
    53.2% Complete
  • 46.8% No
    46.8% Complete
1868 votes
1 day ago

1 SLEEP TO GO HAMILTON

Aaron from Chartwell

1 more sleep to go!!!!!!!!!! 🥰🥳🥳🥳
Elliott Park, Nawton Hamilton is the place to be tomorrow for the 11th year of the Annual Extravaganza in the Park Christmas Market 2025 We hope you can join us in this magical day.
What to Expect:

Live Music & a wide range of Entertainment
Pony Rides and Facepainting
Kids Market Stall Zone, Interactive stalls
Over 140 other Market Stalls
The Slush Truck
Delicious Food & Local Vendors from Hangi, Maori Kai and much more.....
Christmas Mini Photography Sessions - Capture your family in a photo from a great christmas gift this year.
Dont miss our special appearance from Santa stopping in from the North Pole to celebrate with us.
A great community vibe and day out
Extravaganza in the Park 2025
📍Where: Elliott Park, Hyde Ave Nawton Hamilton
📅 When: Sat 6th Dec 2025
⏰ 9am-2pm

Image
1 day ago

Hospital ED new location of interest in measles spread

Libby Totton Reporter from Waikato Times

Waikato Hospital’s Emergency Department is the latest location of interest for measles.

Two separate days in the last week were listed on Health NZ’s website on Friday morning as a place where someone with measles was known to have visited.

Image