2635 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
1 day ago

Neighbourhood Challenge: Who Can Crack This One? ⛓️‍💥❔

The Riddler from The Neighbourly Riddler

What has a head but no brain?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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12 hours ago

Want a Cosier Christmas Night? Neighbours, Read This

Marketing Manager from Beds4U - Hornby

Hey neighbours,

Quick question - have you given your bedroom a little Christmas love yet?

If not, you’re going to love this! We’ve put together some easy, feel-good DIY ideas to help turn your bedroom into a cozy Christmas retreat - think festive bedding, twinkling lights, handmade pillows, and warm holiday scents. Simple touches, big Christmas vibes.

Get inspired here:
beds4u.co.nz...

And while you’re getting into the Christmas spirit, our Boxing Day sale is still ON - a great excuse to upgrade your bed and enjoy better sleep heading into the new year.

Find your nearest Beds4U store:
beds4u.co.nz...
Or browse all Boxing Day deals:
beds4u.co.nz...

Don’t wait, neighbours - cozy nights and great deals don’t stick around for long!

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13 days ago

Poll: Pedestrian access is being extended to the Ōtakaro Avon River - good idea?

The Team from Neighbourly.co.nz

Pedestrian access from one of Christchurch’s favourite streets is being extended all the way to the Ōtakaro Avon River. This new 12m-wide pathway will give you a direct, easy route from the street to the river promenade ... perfect for a stroll, a coffee run, or just soaking up the riverside vibes.

We want to know: In your view, what makes a city people-friendly?
What else should our urban areas be doing to support better community connections?

Curious about the full plans? You can check them out here.

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Pedestrian access is being extended to the Ōtakaro Avon River - good idea?
  • 87.8% Yes
    87.8% Complete
  • 12.2% No
    12.2% Complete
115 votes