Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Addictive Eaters Anonymous
Eating over Christmas and New Year’s Resolutions to diet are in the past
If you had asked me when I was active in addiction what the meaning of Christmas was, I would have told you, the substantial amount of food available, the getting dressed up, the drinking and partying in the pubs and the nightclubs and receiving lots and lots and lots of gifts.
Eating at Christmas time was always different from the rest of the year. For most of the year I would be secretly eating but for that short week in December, I had free reign. It was that one time when everyone seemed to want to eat the way I did every single day. It was acceptable to eat chocolate for breakfast, lunch, dinner, supper and beyond.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.5% Yes! New Year, New Me
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17.9% Yes - but I rarely stick to them
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71.7% Nah - not for me
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