Tradies' silent suffering
After his brother and partner in the family construction business died by suspected suicide, Chris Hughes wasn't sure what to tell his staff.
The construction sector has one of the highest suicide rates of any sector in New Zealand. Hughes says asking for help went against macho and "tough guy" attitudes in the industry.
He wants to know how we change that.
Greeting customers costs nothing
I went to New World Bishopdale this am. Deli dept. the young person just looked at me at the counter, no acknowledgement at all. I asked what I wanted and couldn’t resisting saying, how’s your day going? Staff need training like at Mitre 10. Acknowledge the customer!! Hello, what can I help you with today and smile? Not a lot to ask but younger people seem to lack basic greeting manners. Have you found this? Maybe I’m just expecting too much!!
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