If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Share your most delicious (but affordable!) go-to meal...
Winter is knocking at the door and the cost of living has already made itself at home. So let's help each other out by sharing your meal ideas that don't break the bank.
Comment below with your go-to meals that are delicious and affordable.
Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.
Where to next? Visit Everil Orr Living
A loved one needing care or just wanting the extra support in their day-to-day, can mean a big change for the entire family.
As Everil Orr Living’s Clinical Manager, I recently tackled the top 10 questions you may have for a move into full time care for you or your loved ones.
My advice is to get involved and start planning your next steps.
Everil Orr open homes are on every month with our next one on Tuesday, 28 May. If you can’t make it on the day, feel free to reach out or drop by the Everil Orr Living when it suits you.
We hope to see you there!
Sharon Fisher
Clinical Manager
Congratulations to...
Our Tuesday prize draw is here and the following members have won a $50 movie voucher:
Nazim Molla from Te Atatu South
Cassie Stirling from Napier
Jacob Ferris from Saint Martins
Shania Kenny from Woolston
Are you a winner? Get in touch with our Neighbourly team here to claim your prize.
Not a winner this time? Come back each Tuesday and we will have ongoing prize draws and more winners!
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