271 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
6 days ago

Poll: Should we be giving the green light to new mining projects? 💰🌲

The Team from Neighbourly.co.nz

The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.

We want to know: Should mining projects like this move ahead?

Keen to dig deeper? Mike White has the scoop.

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Should we be giving the green light to new mining projects? 💰🌲
  • 53.2% Yes
    53.2% Complete
  • 46.8% No
    46.8% Complete
1868 votes
2 days ago

Auckland, why are we so excited about a new store? 🚗🛒

The Team from Neighbourly.co.nz

I think we’ve all seen the traffic notices and headlines about the new IKEA by now!

So here’s the question: why do we get so excited when a new store opens? Convenience? Curiosity? A reason for a weekend outing? We’d love to hear your thoughts!

Keen for an update? The Post has you covered

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M
9 hours ago

Keep the kids reading with fun this summer

Michelle from Highland Park

Highland Park Library is ready to give away prizes...
Raumati Reads is a free, fun summer reading challenge for primary school aged children that will help them maintain their reading levels over the summer break. It’s a must-do for the school holidays offering free events and activities at local libraries across Tāmaki Makaurau, with great prizes to be won from Auckland Live, Auckland Zoo, Auckland Pools and Leisure, Auckland FC and the Maritime Museum.

Tamariki and their whānau can register from Saturday 6 December at their local Auckland Libraries branch to begin the challenge, which runs until Sunday 1 February.

Visit the Raumati Reads school holidays page for all you need to know: new.aucklandlibraries.govt.nz...

Raumati_Reads_A3_Prize_Poster 25-26.pdf Download View