Southern Cross misbehaving
This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.
Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.
It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.
On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.
The Summer Kiwi Quiz is back by popular demand
Grab a copy of your local Stuff newspaper between 1 Jan - 28 Jan and participate in the Summer Kiwi Quiz! Test your knowledge, answer the daily New Zealand based questions, and find out how well you know our beautiful country!
Each correct answer will get you one entry into the draw to WIN 1 of 5 Ooni Karu 2 Portable Pizza Oven bundles, valued at $1024! Each bundle includes: an Ooni Karu 2 Multi-Fuel Portable Pizza Oven, Ooni Karu 2 Carry Cover, Ooni 12" Perforated Peel, Ooni Digital Infrared Thermometer and an Ooni Cookbook: Cooking with Ooni. The more answers you enter correctly, the higher your chance of winning. For more information and to submit your answers, click here
The Team at Stuff
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.5% Yes! New Year, New Me
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19.9% Yes - but I rarely stick to them
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69.6% Nah - not for me
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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