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Seven tips for sellers - and why hiding info can land you in trouble
For sellers, hiring a real estate agent can be a challenge. Selling a property isn’t an everyday event; most Kiwis will likely come into contact with a real estate agent once every 10 or 20 years. The right one, though, can often mean the difference between a life-changing sale and a stressful … View moreFor sellers, hiring a real estate agent can be a challenge. Selling a property isn’t an everyday event; most Kiwis will likely come into contact with a real estate agent once every 10 or 20 years. The right one, though, can often mean the difference between a life-changing sale and a stressful ordeal.
The Real Estate Authority (REA) has provided OneRoof with its top tips for establishing and maintaining a successful working relationship with a real estate agent when you’re selling:
1. Select a real estate agent who is right for you
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Step one is choosing an agent. Among your key considerations should be the agent’s level of knowledge of your suburb and their experience selling your type of property. Meet with a few different agents so you have some options. How you relate to each other personally is important. You’ll want them to listen and demonstrate they understand what’s important to you with your sale. Ask them about their recommendations for advertising and marketing your home, and consider requesting testimonials or references from people whose property they’ve recently sold.
We also recommend you look them up on REA’s public register of all licensed real estate professionals. This is a great way to check they have a current licence and see if they’ve had any formal complaints upheld against them in the last three years.
2. Do your homework
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Your agent works on your behalf, but as the seller, you are the ultimate decision-maker. When you’re selling your home, do your homework. Selling a property involves important formal documentation and legal agreements. You will want to be familiar with agency agreements, Land Information Memoranda (LIMs), records of title, building inspection reports, and other important documentation. (Check out the REA’s consumer information website, Settled.govt.nz, for more information.)
3. Ask your real estate agent plenty of questions
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Your real estate agent is there to guide you through the sales process and should explain anything unfamiliar or confusing. Don’t be shy - ask for explanations, information, or clarifications. Make the most of your agent’s technical expertise. When it comes to something as important as selling your property, you don’t want to encounter an issue or point of uncertainty you could have avoided if you’d only asked about it sooner.
For example, when an agent recommends a method of sale for your property (tender, auction, by negotiation, deadline sale), you should ask them to explain the benefits and downsides of each one. After an open home, you could ask for feedback from people who came through, and whether there are any changes they’d recommend (such as staging) before the next one.
4. Be upfront and honest about your property
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Don’t be tempted to withhold information about your property from your agent because you think it might impact the sale price. If you try to hide a physical defect or a legal issue, it will more than likely be discovered in a pre-purchase inspection and cost you the sale. If it’s discovered after the sale is complete, you could be facing serious legal issues. Make sure you’re transparent with your agent to ensure they know the property as well as you do.
5. Keep good records to avoid any misunderstandings
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Make sure you keep copies of all written correspondence and paperwork involved in your sale. When discussing actions your agent will take on your behalf, such as in relation to marketing or offer negotiations, it’s valuable to confirm them in writing via a follow-up email. This ensures you are all on the same page about specifics. Be sure to save your records securely. We sometimes receive complaints at REA where better written records may have enabled a more satisfactory resolution.
6. Seek legal advice
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The REA requires that agents ask their clients to seek legal advice before signing any contracts. They should give you the REA Guide to Agency Agreements and Guide to the Sale and Purchase agreement. You can also find those on REA.govt.nz. You should understand the purpose of the documents involved in the sales process, but when it comes to the particulars of your specific agreements and reports, property lawyers and conveyancers are the experts. They can review all the essential paperwork every step of the way and advise you on the details.
7. Raise any concerns promptly and professionally
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If at any stage you have concerns about how your sale is being managed by your real estate agent, raise these early and professionally. All agencies are required to have internal complaints procedures available to clients and customers. If you have a serious concern or are unsatisfied with how your complaint was managed, ask to speak to the agency manager. If they are unable to resolve the matter, contact REA to find out how we may be able to help.
Heads or Tails?
Be in to WIN a once-in-a-lifetime experience for a young Blues fan!
Tell us why your youngster should be the special coin toss guest at the next Blues home game.
The Prize includes:
- Tossing the coin with the referee and team captains.
- x2 Silver Stand tickets so you and your child can … View moreBe in to WIN a once-in-a-lifetime experience for a young Blues fan!
Tell us why your youngster should be the special coin toss guest at the next Blues home game.
The Prize includes:
- Tossing the coin with the referee and team captains.
- x2 Silver Stand tickets so you and your child can watch the game.
- x2 food & beverage vouchers
- x1 goodie bag and blues jersey.
- Visiting the commentary box
- Being taken to the field side-line where you can watch the team warm-up.
Terms and conditions apply
NZ Kauri Kitchen chairs 3.High Spindle backs
. pick up waite avenue nt roskill/ 096294288 We can deliver.Free.Auckland
Helmet L52
I'm selling my brand new Helmet I have never wear, it's Medium size with graphic and anti fog
FREE "Songs of the Soul" Concert tonight, Fickling Centre @ 7pm
Join us in a memorable and inspiring evening of music, mantras and sacred chants. Songs of the Soul features a selection of songs drawn from the vast musical legacy of the late Indian spiritual master Sri Chinmoy, whose thousands of meditative, peaceful compositions awaken and nourish the spiritual… View moreJoin us in a memorable and inspiring evening of music, mantras and sacred chants. Songs of the Soul features a selection of songs drawn from the vast musical legacy of the late Indian spiritual master Sri Chinmoy, whose thousands of meditative, peaceful compositions awaken and nourish the spiritual essence of our being.
With performers sharing their favorite songs and several simple guided meditations, the free concert guides its audience back in to a stillness and silence beyond the mind, back in to our heart space where music and meditation are one.
In a world hungry for peace, spiritual music has always been a powerful way of uplifting, uniting and inspiring humanity – music is a universal language that speaks to our hearts and souls, bringing us closer together.
Venue: the Fickling Centre, 546 Mt Albert Rd, Three Kings.
Entry is opposite City Fitness Gym and below the Mt Roskill Library.
When: Monday May 19; 7.00pm.
Free admission, reservations are encouraged to ensure seating. Call or text name and number attending to: Ailsa 021 892 153.
Poll: Is it illegal to have fog lights on when there's no fog?
The answer is yes, it is illegal. And yet in New Zealand it's fairly common to see drivers hitting the road with their fog lights on when it's simply dark.
Those who have sat their written drivers test recently will be in the know, but be honest, did you know it was illegal?
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59.7% Yes, I know it's illegal
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39.1% No, I didn't know that
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1.2% Other - I'll share below
ALERT: SH1 Mt Wellington on-ramp roadworks
The southbound on-ramp will be closed Sunday to Thursday nights between 10pm and 5am from early April until June 2025.
Art weekend workshops
Sat 12th July Portrait workshop 5 hours with Logan Moffat
Sun 13th July Alcohol Ink workshop 4 hours with Kavita Lamba
Come and join us for one or both of these workshops. Beginners and beyond beginners welcome at Eden Epsom Tennis and Squash Club.
House hold green carpet, excellent condition
We are getting new carpet and need our carpet to go to a new home there is a very large loung and dining area and a hallway and one bedroom and staris.
Fence paint
Anyone got some left over black fence paint? Needed for a small job. Cheers, Tom
Scam Emails Explained: How to Protect Yourself from Phishing and Fraud
A scam email is a malicious email that aims to trick recipients into giving up their sensitive information, such as bank accounts and passwords. This is one of the ways scammers have used to steal money from individuals easily. Learn how to spot scam emails, the most common types, how to avoid … View moreA scam email is a malicious email that aims to trick recipients into giving up their sensitive information, such as bank accounts and passwords. This is one of the ways scammers have used to steal money from individuals easily. Learn how to spot scam emails, the most common types, how to avoid becoming a victim and what to do if you’ve been scammed.
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How to Spot a Scam Email
Here are some ways to recognise a malicious email:
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It came from an infrequent sender.
It has an urgent call to action or an alarming tone.
It has unexpected attachments and suspicious links.
There are multiple spelling errors and bad grammar used in the message.
The email address or domain name are misspelt or altered.
Email greeting is not personalised or uses a generic format like “Dear madam or sir”.
The Most Common Types of Scam Emails
Sextortion or doxing
Business email imposters
Fake contest or raffle prizes
Account update and password reset requests
Fake charity membership from famous personalities
Too good to be true subscription promos and renewal discounts
What Happens When You Respond to a Scam Email
Clicking on a suspicious link may open a phishing website that pretends to be a legitimate online shop or bank to collect your login credentials and other information. On the other hand, downloading an attachment can install malware on your device. Malware like ransomware can encrypt your files and hold them for ransom. Some can install malicious software that records device activities to get your data. Once scammers have your information, they can use it to steal money directly from your bank accounts and credit cards. Or worse, take over your email and other connected accounts and cause more damage.
How to Avoid Becoming a Scam Victim
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Educating yourself about the ins and outs of scam emails is still the most effective way for you to avoid being targeted by these attacks. Until then, follow these recommendations:
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Practice good email hygiene.
Never disclose sensitive or confidential information through email. If in doubt, verify with the person or company first to avoid possible issues.
Think before you click. Avoid opening links and attachments from unknown senders.
Create a strong and unique email account password. Use Trend Micro Password Generator to help you generate better passwords for your accounts.
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TIP: Change your passwords regularly. Trend Micro recommends you update them at least every three months if you are not using a password manager.
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Look at the email address, not just the sender.
Check if the message is sent from a public email domain. Legitimate organisations use a single domain for email addresses. They will not send emails from an address that ends in @gmail.com. If the domain name (what comes after the @ symbol) matches the sender of the email, the message is most likely legitimate.
A message that comes from a different domain is suspicious.
Enhance your device security and privacy.
Turn on the Firewall for your Windows PC.
Update your operating system and web browsers regularly.
Watch out for suspicious links.
You should not click links or download files even if they come from strange sources.
Check for mismatched URLs. Hovering above the link may show a different web address.
Avoid clicking links in emails unless you are sure it is a safe link.
Look for any grammatical errors and spelling mistakes.
Companies will often hire proofreaders and editors to ensure content they send out are free from errors.
Do not be frightened by messages that have an alarming tone.
Doublecheck with the company if you are uncertain about the status of your accounts.
Many of these scam email requests you to act quickly or else it will be too late.
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Look out for generic greetings like “Dear Customer”
Scam emails are designed to be sent to a large amount of people, so they need to be as impersonal as possible.
Check whether the message contains a generic subject and a greeting. This is a sign of a phishing attempt.
Take note of unusual information in the message.
Any mentions of operating systems and software that are not commonly used can often be a sign of a scam or phishing attempt.
Watch out for unsolicited messages.
Organisations do not practice sending confirmation emails unless there have important reasons.
Most of them avoid sending unsolicited messages unless it is for company updates, newsletters, or advertising purposes.
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Why Do I See Scam Emails?
Wondering why you receive these emails? Cybercriminals may have obtained your email address from a data leak, fake website, public sources like social media, or even illegally purchase your data.
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What To Do After Realising You’ve Been Scammed
Change the password of your email and other online accounts.
Contact your financial institutions including your bank and see how they can help you further.
Report the scam to prevent more victims.
New Zealand: NetSafe
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Free Matariki Stars for Locals
Under the Stars of Matariki ✨
As the stars rise and we enter this season of reflection and renewal, we’re sharing a little stardust of our own.
We’ve created 500 hand-crafted stars, made from reclaimed MDF and engraved with the words “My Wish.” … View moreUnder the Stars of Matariki ✨
As the stars rise and we enter this season of reflection and renewal, we’re sharing a little stardust of our own.
We’ve created 500 hand-crafted stars, made from reclaimed MDF and engraved with the words “My Wish.” They're gifts from our hands to yours — perfect for painting, sharing, or simply holding close as you set intentions for the year ahead.
This is more than a giveaway. It’s a small act of aroha — a way to reconnect with each other, with the environment, and with the spirit of new beginnings.
We’ve already gifted over 500 Easter and Mother’s Day decorations across the Coast, and would love to share this next one with you.
✨ Collect yours in Silverdale (weekdays)
✨If you can Like and leave a comment on how many stars you would like we can message you directly
🌿 Calling all builders & businesses with leftover MDF, perspex, or timber offcuts? We’d love to hear from you so we can turn your scraps into something beautiful. We transform waste into meaningful, creative products that uplift mental health and community well-being.
Your Local Roofing Specialists
There has been some negative press recently around companies acting as middlemen for roofing projects, and customers not receiving positive results.
At Topline we pride ourselves on customer service. We deal with all customers directly from start to completion; personalising solutions, offering… View moreThere has been some negative press recently around companies acting as middlemen for roofing projects, and customers not receiving positive results.
At Topline we pride ourselves on customer service. We deal with all customers directly from start to completion; personalising solutions, offering expert advice, and carrying out your project to the highest industry-leading standards. We provide manufacturer and labour warranties for all our new and reroofs, and should there ever be any issues of any kind, we are available here in Auckland to visit, call or email to get them sorted directly.
Your roof should be an investment to last you for many years to come - get your job done right with Topline Roofing. Enquire now for your free quote.
Loading…- Premium Businesses
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Bright Beginnings Early Learning Centre HQ Child Care & Education
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Camellia & Co Flowers - Wedding
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Lighting Bolt Elektrix Electricians
- Community Organisations
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Mt Eden Rotary 442 Mount Eden Road, Mount Eden, Auckland
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The Ranfurly Veterans' Trust 539 Mount Albert Road, Three Kings, Auckland
- View all organisations
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