152 days ago

Poll: No more card payment surcharges – but who should be covering the cost? 💸

The Team from Neighbourly.co.nz

The Government says it's scrapping those annoying card surcharges – and it’s happening next year.

Consumer NZ is stoked, saying these sneaky surcharges cost Kiwis around $65 million a year and should’ve been gone ages ago.

But not everyone’s convinced it’s a win. Labour and Hospitality NZ are worried the costs won’t just disappear. Labour MP Arena Williams put it simply: there should not be surcharges for customers at all. But she points out that the Government’s plan does not deal with banks and merchants “who still scoop a big fee”.

Many of our community are rocked by the recent announcement. Retailers warn card surcharge ban could lead to higher prices - the unfortunatel reality is that small businesses are feeling the squeeze along with their customers. In comparison, large retailers pay significantly lower banking fees and ultimately have more leverage at the negotiation table.

💸 So someone still pays – but who?

We want to know: Who should be covering this cost?
Share your thoughts in the comments!

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No more card payment surcharges – but who should be covering the cost? 💸
  • 5.7% Retailers need to absorb the cost
    5.7% Complete
  • 88.7% The banks are the problem - the cost should not sit with consumers or retailers
    88.7% Complete
  • 4.2% I do not mind paying a surcharge - I just want everything to be transparent
    4.2% Complete
  • 1.4% It is more complicated - I will share below
    1.4% Complete
2839 votes
More messages from your neighbours
18 hours ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 9% Yes! New Year, New Me
    9% Complete
  • 21.9% Yes - but I rarely stick to them
    21.9% Complete
  • 69.1% Nah - not for me
    69.1% Complete
311 votes
S
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