What is happening to our services?
Hi Neighbours
I'm concerned as to the level of services in our city, while our rates keep going up!
A short while ago we had 3 bins damaged in 1 rubbish-day pick-up. It took close to 6 weeks to resolve and I had to repeatedly follow-up progress as the case was closed 2x without any action - one of those instances stated they "couldn't find the bins" but they had never moved from the kerb side they are collected from since they got damaged.
Similarly I reported a small water leak on 1-Aug to Watercare just outside our property, on council land. I heard nothing back and the stream of water running grew and grew. I followed it up last week, only to be told it had been thoroughly investigated and it was not a Watercare issue. If I wanted to resolve it, I could pay a plumber. Yesterday I saw the water reader and said to him the running water is a problem - he agreed. I re-reported it and today it is being fixed - by Watercare - as it is gushing. They repairers assured me it is for sure a Watercare issue.
What can we do about this? We don't pay faulty money - but we get faulty service. It's not good enough.
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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83.6% Same!
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16.4% Would have liked to try something different
Merry Christmas to our Neighbourly community!
We’d like to say a big thank you to everyone who has supported us this year, your trust, recommendations, and kind words truly mean a lot to our small local business.
Wishing you and your families a Merry Christmas and a Happy New Year filled with peace, good health, and joy. We look forward to helping our lovely community again in the new year
Kind regards,
Alex & Linda
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I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?
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