725 days ago

ASB Automatic money machine Eastridge stole my money

Andrea from Mission Bay

On the 24th April i withdrew $260.00 from my Superannuation for food shopping etc.I wanted the balance printed online and while the machine had issued my money i left it while i looked in my bag for my reading glasses to see the Balance and in this short period the machine had sucked my money back with a message saying "You will need to contact your bank''. It did thank god give my card back and because i had just been given my forthnighly pension i withdrew another $260.00 immediately after and grabbed it straight away.
On 26th April rang my bank Kiwi not ASB and therein lies the problem,had it happened with my kiwibank the money would have been put straight back in but kiwibank could only put in a request and said it would take approx up to 10 working days,it has now been 18 days.After ringing kiwi bank on 3 days after the 10 days were up they elevated the case and you would not believe the response from ASB---your request has been declined because there was NO SURPLUS OF FUNDS from the ATM machin,that's an ASB glitch with there machine not my fault.I rang ASB again because now kiwibank's hands are tied and told them to look at the CTV footage and my bank a/c would show the 2 transactions of the amount,i still was told it was a kiwibank problem,i want to scream and actually said to Jacob the ASB Supervisor that banks made 1 Billion dollars profit last year and was some of this profit due to the fact that they stole people's money? but he declined to comment on a "Hypothetical Question''. I cannot be the only one that has had this happen,let me know what you did to get your money back? thank you

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11 hours ago

Share your New Zealand music memories...

The Team from Neighbourly.co.nz

It's NZ Music Month and New Zealand really has some beautiful songs from artists that we call our own.

Whether it's April Sun in Cuba, Don't Forget your Roots, or How Bizarre or Bic Runga's 'Sway' - songs have a way of unlocking memories and evoking old feelings.

In honour of NZ Music Month, share a New Zealand song or artist that is special to you and explain why.

Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.

1 hour ago

Budd Gardens

Manager from Budd Gardens

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3 hours ago

Homicide in Ponsonby

The Team from New Zealand Police

A homicide investigation is under way following the death of a man in Ponsonby on Sunday evening.
Detective Senior Sergeant Craig Bolton, Auckland City CIB, says emergency services responded to reports of a firearm being discharged outside an address on Ponsonby Road around 10.18pm last night.
“Upon arrival, a man was located deceased.
“Our investigation is now in the early stages to determine the full circumstances of what has occurred.”
Detective Senior Sergeant Bolton says the community can expect to see an increased Police presence in the Ponsonby area today.
“Road closures are currently in place on Ponsonby Road between Franklin and Richmond Roads and Police are assisting with traffic management.
“A scene guard has also been established and will remain in place today while our enquiries continue,” he says.
Enquiries to locate the person believed to be responsible remain ongoing.
“Police have been in the area overnight speaking to a number of witnesses who were in the vicinity at the time of the incident,” Detective Senior Sergeant Bolton says.
“While at this stage, no arrests have been made, Police are following lines of enquiry.”

A post-mortem examination and formal identification of the victim will be carried out over the coming days.
Police encourage anyone else who was in the area or has information to assist who have not yet spoken to us to please get in touch.

You can contact Police via our 105 phone service or online at www.police.govt.nz....
Please reference file number 240506/9353.

Information can also be provided anonymously via Crime Stoppers on 0800 555 111.

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