398 days ago

What is happening to our services?

Margot from Remuera

Hi Neighbours

I'm concerned as to the level of services in our city, while our rates keep going up!

A short while ago we had 3 bins damaged in 1 rubbish-day pick-up. It took close to 6 weeks to resolve and I had to repeatedly follow-up progress as the case was closed 2x without any action - one of those instances stated they "couldn't find the bins" but they had never moved from the kerb side they are collected from since they got damaged.

Similarly I reported a small water leak on 1-Aug to Watercare just outside our property, on council land. I heard nothing back and the stream of water running grew and grew. I followed it up last week, only to be told it had been thoroughly investigated and it was not a Watercare issue. If I wanted to resolve it, I could pay a plumber. Yesterday I saw the water reader and said to him the running water is a problem - he agreed. I re-reported it and today it is being fixed - by Watercare - as it is gushing. They repairers assured me it is for sure a Watercare issue.

What can we do about this? We don't pay faulty money - but we get faulty service. It's not good enough.

More messages from your neighbours
25 minutes ago

🎉The Riddler wants to hear from you 🫵

The Riddler from The Neighbourly Riddler

🧩 Got a riddle that can stump your Neighbourly community? Share your brain teasers with us and watch your neighbours scratch their heads 😕🤔❓

Send us your tricky puzzles!

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2 days ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 10.3% Yes! New Year, New Me
    10.3% Complete
  • 20.1% Yes - but I rarely stick to them
    20.1% Complete
  • 69.6% Nah - not for me
    69.6% Complete
671 votes
18 hours ago

Experienced Pet & House Sitter Available | 28 Jan – 22 Feb 2026

Sabine from Orakei

Hi everyone, due to a cancellation I've had a rare gap in my pet-sitting calendar open up, and would love to fill it with more pet cuddles. I am currently sitting in St Heliers and have lived in this community for many years before starting my house sitting journey, so would love to spend more time here.

A little about me:
- I’ve been a full-time house and pet sitter for 6 years, with all 5-star reviews
- I have fostered over 450 cats and kittens with the Lonely Miaow Association, and grew up on a lifestyle block with large dogs, cats, farm animals and small pets, so I’m confident with animals of all kinds (including those needing medication or extra care). I am also studying after-hours towards a Level 3 degree in Animal Care.
- I work from home 3-4 days a week (and spend the other 1-2 days as marketing manager in SPCA's Hobsonville Centre) so have plenty of time to spend with your precious pets
- As a homeowner myself, I know how important it is to feel your place and pets are in safe hands.
- This is a free sit!

If you’d like to see reviews or photos from past sits, you are welcome to check out my page here: www.facebook.com...

Happy to answer any questions. Please message me to discuss your petsitting needs.