I overpaid my bill, can I get a refund?
💸 If you overpaid your bill and your account is in credit, the supplier may refund you. Suppliers’ terms and conditions may include:
👉 the amount your account must be in credit before you can request a refund
👉 a limit on the number of refunds you can request in a 12-month period
👉 the conditions that must be met for a cash refund.
Retailers, businesses, sellers, vendors or organisations have different rules about refunds, so you should check their terms and conditions or speak to someone in their accounts department. If the supplier has to pay a transaction fee to refund you, those fees may be taken out of the amount you get back.
You could also gather all your supporting documents that prove your claim. For example, your bank statement, which highlights the overpayment, relevant invoices or a copy of your credit contract.
ℹ️ For more information on alternatives to receiving cash back or situations where you may not be entitled to a refund, visit: cab.org.nz/article/KB00044622
Original post credit: Citizens Advice Bureau New Zealand . cab.org.nz
Auckland, why are we so excited about a new store? 🚗🛒
I think we’ve all seen the traffic notices and headlines about the new IKEA by now!
So here’s the question: why do we get so excited when a new store opens? Convenience? Curiosity? A reason for a weekend outing? We’d love to hear your thoughts!
Keen for an update? The Post has you covered
Night-time roadworks on SH16
From 23 November to 17 December, stop/go traffic management will be in several locations on SH16 between Mabbett Lane and Restall Road (Sundays to Thursdays, 9pm to 5am).
Works will include chipsealing and stormwater improvements. There may be delays to your journey when travelling through the area. Click to find out more.
NZCCM Massage and English Programmes
The New Zealand College of Chinese Medicine (NZCCM) offers industry-focused Massage and English programmes that prepare students for professional practice.
Students gain strong Anatomy and Physiology knowledge, hands-on experience in the student clinic, and pathways into health and wellbeing careers. NZCCM actively incorporates tikanga Māori and Te Ao Māori, partnering with local marae for cultural learning and community treatments.
As Auckland’s only provider of Massage diplomas, NZCCM is enrolling now for February 2026 Programmes include the Level 5 Wellness and Relaxation Massage Diploma and the Level 6 Remedial Massage Diploma, both NZQA-approved with intensive block courses. NZCCM also offers NZCEL Level 4 for academic English preparation.
Open Days will be held on 12 December and 23 January.
Contact: 09 580 2376 or auck@chinesemedicine.ac.nz
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