I overpaid my bill, can I get a refund?
💸 If you overpaid your bill and your account is in credit, the supplier may refund you. Suppliers’ terms and conditions may include:
👉 the amount your account must be in credit before you can request a refund
👉 a limit on the number of refunds you can request in a 12-month period
👉 the conditions that must be met for a cash refund.
Retailers, businesses, sellers, vendors or organisations have different rules about refunds, so you should check their terms and conditions or speak to someone in their accounts department. If the supplier has to pay a transaction fee to refund you, those fees may be taken out of the amount you get back.
You could also gather all your supporting documents that prove your claim. For example, your bank statement, which highlights the overpayment, relevant invoices or a copy of your credit contract.
ℹ️ For more information on alternatives to receiving cash back or situations where you may not be entitled to a refund, visit: cab.org.nz/article/KB00044622
Original post credit: Citizens Advice Bureau New Zealand . cab.org.nz
Today’s Mind-Bender is the Last of the Year! Can You Guess It Before Everyone Else? 🌟🎁🌲
I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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83.9% Same!
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16.1% Would have liked to try something different
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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78.8% Yes! It's better to regift what I don't need
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21.2% No. It's the thought and effort that matters
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