277 days ago

Have you been misled about a product or service? Know your rights!

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

📢 **Have you been misled about a product or service? Know your rights!** 🛑🛍️

If a business has misled you—whether it’s false advertising, unfair pricing, or misleading sales tactics—you have **protections under the Fair Trading Act (FTA)!** 💪🏽

🔹 **Step 1:** Try resolving the issue with the trader directly.
🔹 **Step 2:** If that doesn’t work, you can take action under the **FTA.**

The **FTA applies to all businesses**—from major hotel chains and supermarkets to small market stalls and online stores. It covers:

✅ **Pricing & advertising**
✅ **Product/service info**
✅ **Sales techniques & financing**
✅ **Product safety & trading practices**
✅ **Employment ads**

🚨 **Examples of misleading behaviour:**
❌ False claims about product scarcity (“Only 2 left!” when there’s plenty)
❌ Fake sales deadlines to pressure buyers
❌ Misleading product origins (e.g., a “Made in NZ” label on an imported item)

👉 **Need help?** Learn more about your rights & how to take action: [cab.org.nz/article/KB00000017](cab.org.nz...)

📢 *Empower yourself & your community—share this post!* 💙

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More messages from your neighbours
14 days ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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1 day ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 9.9% Yes! New Year, New Me
    9.9% Complete
  • 20.1% Yes - but I rarely stick to them
    20.1% Complete
  • 70.1% Nah - not for me
    70.1% Complete
598 votes
12 days ago

Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

The Team from Neighbourly.co.nz

Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.

We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

Keen for the details? Read up about the scrapped collection trial here.

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🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
  • 84.4% Same!
    84.4% Complete
  • 15.6% Would have liked to try something different
    15.6% Complete
614 votes