33 days ago

Have a gift voucher of a store that has closed?

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

💳🎁If you have a gift voucher or card for a shop that has closed down, you may not be able to use it or claim your money back. If there is a receiver, you could try and ask to use your voucher or make a claim as an unsecured creditor.

Receivers do not legally have to accept your voucher, but they might agree to if you ask. An unsecured creditor is someone who is owed money by a person or a company. The business will have to prioritise paying back their secured creditors, so you will only get what you are owed if there is enough money left after the secured creditors have been paid.

If the gift voucher was paid for by credit card, then the person who paid for the gift voucher can ask their credit card company for a chargeback.
To minimise the risk of losing your money, if you are given a voucher use it as soon as possible.

If you are buying a voucher:
👉pick vouchers that work across multiple retailers or services - for example, fuel vouchers or trade-association vouchers
👉ask the store if they have a trust account to protect voucher holders in the event of the store closing down.

For more information, visit cab.org.nz/article/KB00000401

[Image description: A ‘Sorry We are closed’ sign hanging on a door. Text reads, "I have a gift voucher to a shop that has closed down. What are my rights?"]
Original post credit: Citizens Advice Bureau: cab.org.nz

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More messages from your neighbours
15 hours ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 9% Yes! New Year, New Me
    9% Complete
  • 21.7% Yes - but I rarely stick to them
    21.7% Complete
  • 69.3% Nah - not for me
    69.3% Complete
290 votes
7 hours ago

Kōnae: Find Your Records

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

If you want to know how to request records about you or your whānau visit Kōnae: My Records Guide konae.org.nz.

Kōnae has information on more than 60 state and faith-based organisations that have records for over 800 homes and places in Aotearoa New Zealand about people who have been in their guardianship or care.

The Kōnae map shows past and present places in Aotearoa New Zealand like children’s homes, hospitals, orphanages, boarding schools, Youth Justice facilities and many more.

Each place on the map has details about who was responsible for running it and how to get records.

The map can be searched and filtered by
- name
- location
- date range
- religion
- type of organisation.

If you want support to use the website or to find your records, you can get in touch with your local CAB on 0800 367 222, email or message via cab.org.nz, or visit a CAB near you cab.org.nz/find-a-cab

Accessing records can bring up a range of emotions, we encourage you to take care of your wellbeing. You can find suggestions of support at konae.org.nz/support

Original post credit: Citizens Advice Bureau: cab.org.nz

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9 days ago

Guitar wanted

Demitre from Cockle Bay

Hi guys, just wondering if anyone had a good entry guitar available for a decent price?