Unpleasant surprise in your bill?
Talk to your provider and give them a chance to sort it. If it remains unresolved, you can talk to TDR – your free and independent complaint service.
TDR helps over 3,000 Kiwis every year with their telco troubles. Whether it’s a broadband, mobile or home phone billing issue, it’s free to resolve your complaint with TDR. It’s easy too – you can contact us online or by phoning 0508 98 98 98 – and we’ll start working with you and your provider.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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9.9% Yes! New Year, New Me
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20.1% Yes - but I rarely stick to them
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70.1% Nah - not for me
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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84.4% Same!
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15.6% Would have liked to try something different
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