CHARGING FOR ESSENTIAL SERVICES DURING LOCKDOWN
I had to contact a plumbing/gasfitting co. as my gas cooktop stopped functioning, it seemed that the gas was not getting through to the burners to enable them to ignite.
I contacted a company that stated that a $250.00 "DEPOSIT" had to be in their bank account prior to them sending out a technician. This I complied with and the technician duly arrived and sorted the problem in minutes, he didn't use any tools and no parts were needed.
It seemed fair to me that a "DEPOSIT" which I prefer to call a "BOND" was asked for as security, as it is obvious that until the technician arrives on the job and diagnosis the problem it is unknown as to what the actual problem is, therefore what is involved in rectifying the situation. It could be a large, time-consuming job needing a lot of parts, etc which obviously would incur extra cost above the $250.00 "DEPOSIT", but in other cases such as mine to charge $250.00 "DEPOSIT" is in my mind excessive. The online invoice had no details just a sum plus GST to arrive at the $250.00 total.
It was not explained to me on the phone or subsequent emails what the $250.00 "DEPOSIT" covered or what it actually was. There was no mention of this on any of their correspondence. If this was a minimum charge regardless, during this lockdown it should have been clearly spelled out and if not I see it as a breach of The Fair Trading Act or the Consumer Act or some other consumer protection act.
I will be interested to know other opinions or in fact anyone who has actual legal knowledge of this situation.
Thank you.
Poll: Does the building consent process need to change?
We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.
Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.
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91.7% Yes
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8% No
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0.3% Other - I'll share below!
End-of-financial-year Garage Sale this Sunday 28th April
10.30am to 2pm
Couch, toys, arts & crafts supplies, clothes etc. Moving out sale! Combined with friends, so there should be a good variety.
At 95A Tilford Street, Woolston. I'm the front unit! Cash only please, I can't afford an EFTPOS machine :) Come one, come all!
Food and product recalls
These items have been recalled during the last month. If you have any of these items at home, click on the title to see the details:
Product recalls
Avanti, Malvern Star & Raleigh bicycles
Yoto Kids Speaker
Anko Kids Pyjamas
Battery drill chainsaw attachment
Industrial pedestal misting fan
Yamaha adaptor
Zero Tower safety harness
Naturacoco moisturising cream
Thule child bike seat
Food recalls:
Maketū pies mussel pie
The Catering Studio cottage pie
Matakana Smokehouse gravlax/salmon
Our Fruit Box fruit juices
ProLife Foods value packs - nuts, raisins.
YY Dumplings & Fu Yuan ready-to-eat meat products
Waiheke Herbs italian herb spread
We hope this message was helpful in keeping your household safe.