Client Survey
We’ve just recently completed a client survey and we’re absolutely over the moon at the results.
Not only did we receive some fantastic individual comments (e.g. things like "I trust Anne completely", "very professional" and "great service") but overall, we scored very highly in every single category, as below:
Survey Question Result
Booking with Ear Suction Hawke’s Bay was easy - 89% 5/5
I didn’t have to wait long for my appointment - 92% 5/5
Getting to the clinic for treatment was no hassle - 98% 4/5 or 5/5
The treatment was pain-free/not uncomfortable - 98% 4/5 or 4/5
The process was professional and of high quality - 92% 5/5
I was pleased with the outcome of the treatment - 92% 5/5
The service provided good value for money - 98% 4/5 or 5/5
Would you recommend us? - 86% 9/10 or 10/10
How likely are you to use us in the future? - 98% 9/10 or 10/10
We are thrilled that Anne’s hard work, professionalism and dedication to providing the very best possible level of client care has paid off and that she has put Ear Suction Hawke’s Bay on such a sound footing in the short time we have been trading.
We are very grateful to all our clients who participated in the survey and in particular, Ray Gorin from Waipawa who won the $50 Prezzy card drawn randomly from participating clients. We would also like to thank all our clients and customers who have chosen to utilise our services and refer us and also to all the health professionals out there (whether doctors, nurses, audiologists or carers from rest homes/day centres etc.) who have been kind enough to refer people to us.
Poll: Does the building consent process need to change?
We definitely need homes that are fit to live in but there are often frustrations when it comes to getting consent to modify your own home.
Do you think changes need made to the current process for building consent? Share your thoughts below.
Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.
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91.4% Yes
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8.2% No
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0.4% Other - I'll share below!
Lest we forget...
On this ANZAC Day, let's take a moment to remember and honor the brave men and women who have served and continue to serve our country.
Tell us who are you honouring today. Whether it's a story from the battlefield or a memory of a family member who fought in the war, we'd love you to share your stories below.