143 days ago

Spark After sales service

Steve from Orewa

Any one else had poor outcomes with Spark when there is a problem?
Ive been assisting me elderly neighbour, she has a landline outage and Ive found that there is no such thing as a speedy resolution.

Reality is that despite spending 2 hrs 10 mins to the Phillipines call centre speaking to someone that was difficult to understand, and also doing reboot and other tests on the Spark supplied modem and phones ( both new approx 6 months ago) the outcome is that the landline is still not working..
My complaint is not with the call centre.. its the process they are forced to go through to try and identlfy the fault,.. despite my telling them that the fault appears to be with the modem..
The simple solution would be to send another modem...
Spark are so far removed from being a customer service focused company the the WILL NOT SEND A TECHNICIAN to my neighbours place.
Im lead to believe that the dont give a stuff

Just shows that rebranding a Company never fixes the underlying issues
Im so please that I dont have a landline and use 2 Degrees for mobile

More messages from your neighbours
5 days ago

Today’s Mind-Bender is the Last of the Year! Can You Guess It Before Everyone Else? 🌟🎁🌲

The Riddler from The Neighbourly Riddler

I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?

Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!

Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.

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4 hours ago

HELP ME FIND PARKER

Michelle from Manly

HELP ME FIND PARKER
$1000 reward for his safe return

My cat is missing from Ladies Mile, Manly, Whangaparaoa

LAST SEEN MONDAY 22 DECEMBER 6.00pm
At 68A LADIES MILE - which backs on to ONEPU LANE - where he often goes, over the back fence.

Seal Point Cornish Rex Looks similar to Siamese. Large upright ears, Blue eyes, Short wavy fur, long tail, long slim build. Distinctive Siamese type meow.

Male, 6 year old, neutred. Microchipped, no collar.
Please check your garage, shed, and vehicles. Or he maybe disorientated and lost, or injured and lying low.

? Did your neighbours lock up and go away around that time
? Have you heard a cat calling
? Did he jump out of your car and get lost
? Did he get a fright and bolt
? Did a dog attack him

PHONE MICHELLE: 027 488 2279

M
2 days ago

Boxing Day sale now on at the Orewa Red Cross

Maryanne from Orewa

🛍️ Big savings at our place!
Half-price clothing, shoes, toys and menswear!
📚 Books are buy one, get one free.
The sale runs until Sunday at 5pm.
We’re also happily accepting summer donations — with thanks! (Please note we’re unable to accept linen, baby clothes, dinner sets, or jars.)
📍 Find us at Shop 5, Hilary Square, behind McDonald’s in Ōrewa.
Pop in and say hello! 😊

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