Spark After sales service
Any one else had poor outcomes with Spark when there is a problem?
Ive been assisting me elderly neighbour, she has a landline outage and Ive found that there is no such thing as a speedy resolution.
Reality is that despite spending 2 hrs 10 mins to the Phillipines call centre speaking to someone that was difficult to understand, and also doing reboot and other tests on the Spark supplied modem and phones ( both new approx 6 months ago) the outcome is that the landline is still not working..
My complaint is not with the call centre.. its the process they are forced to go through to try and identlfy the fault,.. despite my telling them that the fault appears to be with the modem..
The simple solution would be to send another modem...
Spark are so far removed from being a customer service focused company the the WILL NOT SEND A TECHNICIAN to my neighbours place.
Im lead to believe that the dont give a stuff
Just shows that rebranding a Company never fixes the underlying issues
Im so please that I dont have a landline and use 2 Degrees for mobile
You are never alone
This year, I was given news that took the wind right out of this solo mum’s stomach: I was diagnosed with two types of curable breast cancer. Even writing those words still feels surreal.
I’ve recently completed five rounds of radiation, and while that chapter has closed, my journey is far from over. I now take daily medication — which, if I’m honest, comes with its own wild rollercoaster of highs and lows — along with monthly injections and six-monthly IV infusions.
All of this while raising two incredible, energetic tween boys who are full of wonder, life, and light. They have been my anchors on the darkest days and my reason to keep putting one foot in front of the other.
I’m sharing this because, in the New Year, I want to create a support group for anyone walking this path — no matter where you are on your journey. Whether you’re newly diagnosed, in treatment, finished treatment, or supporting someone you love.
Let’s build a village.
A place to lean, to cry, to laugh, to talk openly, and to remind each other that none of us have to do this alone.
Because the story doesn’t end when they tell you you’re “in the clear.”
In many ways, it’s just the beginning. 🌻
If this story touches your heart, and you’re on this journey too, feel free to message me. Even a quiet “me too” is enough...
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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82.4% Same!
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17.6% Would have liked to try something different
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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