Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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8.8% Yes! New Year, New Me
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20.6% Yes - but I rarely stick to them
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70.6% Nah - not for me
🌿 n8tidy – Week #6 Garden Clean-Up Giveaway!
Comment “I’m in!” to enter – Winner drawn each Wednesday
Hi neighbours! 👋
Welcome to Week #6 of our new community giveaway! Last one for 2025.
One lucky neighbour will win 1 hour of free gardening/yard clean-up from n8tidy this week.
How to participate
💬 Comment “I’m in!” below to enter
📅 Entries close Wednesday at 6 pm
🎲 Draw will take place Wednesday evening
5️⃣ Minimum 5 participants required
🙅 Current n8tidy customers cannot participate
🔄 You can join again every week!
What you can use your free hour for
- Weed removal
- Edging & trimming
- Light pruning
- Lawn/Garden tidy-up
No green waste collection
The winner will be contacted directly to arrange their free clean-up hour.
Good luck everyone — and thanks for supporting local! 🌿😊
Fred - n8tidy
www.n8tidy.co.nz...
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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78.8% Yes! It's better to regift what I don't need
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21.2% No. It's the thought and effort that matters
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