Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Should we be giving the green light to new mining projects? 💰🌲
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
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53.3% Yes
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46.7% No
Auto audio installer
Hi, can anyone recommend a stereo installer to update my late model vehicle's stereo?
Appeal for information following fatal crash: Tāneatua
Police investigating a fatal crash in Tāneatua are seeking further information from members of the public who witnessed the crash, or any movements leading up to the crash, to assist with our enquiries.
Prior to the crash, Police can confirm the red Honda Accord was observed travelling on Reid Road in excess of the speed limit.
A Police vehicle travelling the other direction observed the vehicle at speed, however was unable to locate the vehicle as it travelled towards White Pine Bush Road.
Police believe there were two other vehicles near or on the Pekatahi Bridge at the time of the crash, and we’d like to speak to the occupants of those vehicles to understand what they saw.
Additionally, we’re still seeking information from anybody who saw a red Honda Accord travelling in and around Tāneatua between 5:30pm and 6pm on Tuesday 2 December.
If you have information, please contact Police via 105, either over the phone or online, referencing file number 251202/5566.
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