Spark After sales service
Any one else had poor outcomes with Spark when there is a problem?
Ive been assisting me elderly neighbour, she has a landline outage and Ive found that there is no such thing as a speedy resolution.
Reality is that despite spending 2 hrs 10 mins to the Phillipines call centre speaking to someone that was difficult to understand, and also doing reboot and other tests on the Spark supplied modem and phones ( both new approx 6 months ago) the outcome is that the landline is still not working..
My complaint is not with the call centre.. its the process they are forced to go through to try and identlfy the fault,.. despite my telling them that the fault appears to be with the modem..
The simple solution would be to send another modem...
Spark are so far removed from being a customer service focused company the the WILL NOT SEND A TECHNICIAN to my neighbours place.
Im lead to believe that the dont give a stuff
Just shows that rebranding a Company never fixes the underlying issues
Im so please that I dont have a landline and use 2 Degrees for mobile
Poll: Should we be giving the green light to new mining projects? 💰🌲
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
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53.2% Yes
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46.8% No
Auckland, why are we so excited about a new store? 🚗🛒
I think we’ve all seen the traffic notices and headlines about the new IKEA by now!
So here’s the question: why do we get so excited when a new store opens? Convenience? Curiosity? A reason for a weekend outing? We’d love to hear your thoughts!
Keen for an update? The Post has you covered
Aucklanders, we want to know: How are you feeling about the current property market?
New Zealand homeowners are now more likely to sell at a loss than at any time since 2013, and if you’re in Auckland or Wellington, the odds are even higher.
But there is a silver lining: buyers are still in a strong position when it comes to negotiating prices.
So we’re curious…
How are you feeling about the current property market?
If you’re keen to dive into the details, Deborah Morris breaks down all the latest insights.
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