J
1631 days ago

Be wary of Telecom companies

Jenny from Hillcrest

Hi,
Just to let you all know, I have been dealing with a particular telecom company. I signed up for a $95 plan last year and after the expiration of the plan, I have to pay $140. Initially, they provided the freebies but started charging for it without giving notice after the expiration date. When asked about the notification for what they are going to charge after expiration period, they said the bill of $140 is the notification and the responsibility lies with us, the consumers. They also require 30 days notice to cancel account which is included in the "hidden clause" and 3 working days to action a cancellation.

Then, the new package that they offer are more expensive than the one I signed up for. In another country, consumers would have been given the option to renew the same package and not pay double after the expiration period.

It was a disappointing encounter. Be wary of their tactics.

cheers, Jenny

More messages from your neighbours
10 hours ago

What's your favourite piece of Waikato history?

Libby Totton Reporter from Waikato Times

Car parks inspired a milking shed design that took off around the world and became a piece of Waikato District history.

A hundred-year-old church and gravestones from the 1880s will also feature as the district turns the spotlight on its past for its first Heritage Day on April 20.

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10 days ago

Do you think the city needs more affordable housing projects?

The Team Reporter from Hamilton Press

An affordable rental development has been left scrambling to secure funding after it was unexpectly turned down by central government.

Bridge Housing Trust plans to build a 42 apartment complex on the corner of Tristram and Liverpool Streets in Hamilton central over two buildings. The land is being donated by Perry Group, which currently owns both sites.

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8 hours ago

You can help grow the Waikato Community Rugby Fund

The Team from Momentum Waikato

Waikato Rugby celebrated 100 years of service to the community in 2021, but due to the pandemic the long-planned celebrations were not held until late 2022.

A highlight was a black-tie event at GloBox Arena at Claudelands where over 300 people enjoyed a wonderful night of reminiscence, remembrance, reconnection and reflection on what our national game means to the Waikato.

Many people put a lot of work into making the evening a massive success by all sorts of measures. One was fundraising $21,000 for the good of the game through auctions and donations, which has recently been transferred to the Waikato Community Rugby Fund at Momentum Waikato.

The Fund grows in perpetuity, with distributed returns only used for the benefit of the amateur community rugby, forever.

Donations to the Waikato Community Rugby Fund are always most welcome, to find out more and donate click the button below.

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