I was given an e-gift card supplied by the Base (Kiwi Property) in Hamilton. Unfortunately this was accidentally lost, probably while visiting Auckland.
I reported this to the Base management with all the details of the lost card. By the time I reported it no-one else had used it and a stop was placed on the card so it couldn't be used.
Now Kiwi Property has $136.00 of mine, they know it is my money, but have advised that they are not obliged to and will not replace it, as per their terms and conditions for the card.
So basically if you have someone else property and won't give it back it is most often illegal. Kiwi Property are also short changing the business's at their malls by this policy.
How much money do business's selling gift cards which are lost, expired or unused get to keep from these windfalls?
The moral of this story is beware of purchasing gift cards as you may end up losing out and profiting the supplier.
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