275 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

Image
More messages from your neighbours
1 hour ago

Secure your homes over summer

The Team from New Zealand Police

Police are reminding people to keep their homes secure during the summer months.

Inspector Glenda Barnaby, Christchurch Area Prevention manager, says daytime burglaries are just as common as nightime burglaries.
“Burglaries can be committed at any time of the day, and coming into warmer months there is more opportunity for thieves."
"Although a majority of burglaries involve forced entry through windows and doors, we are starting to see more incidents at insecure premises. Police deal with cases where burglaries are committed in broad daylight, sometimes even while the victim is at home. Good weather means open doors and windows, which makes homes more vulnerable to burglars.”

Inspector Barnaby says there’s a few things people can do to reduce their changes of a burglary being committed.
⚠️ If you’re going outside for gardening, relaxing in the sun, or working in the garage, take a moment to lock your doors and secure your windows first.
⚠️ Do the same at night when you go to bed - keep your doors and windows secure and close your curtains. Fitting window stays means you can get a breeze coming through, while keeping your windows secure.
⚠️ Get to know your neighbours - let them know if you’re going away and look out for one another.”

If you see any suspicious activity, people or vehicles in your neighbourhood, don't hesitate to contact Police.
If you witness or suspect any illegal activity, please call 111 if it is happening now, or make a report through 105 either online or over the phone, if it is after the fact.

Image
6 days ago

Poll: Pedestrian access is being extended to the Ōtakaro Avon River - good idea?

The Team from Neighbourly.co.nz

Pedestrian access from one of Christchurch’s favourite streets is being extended all the way to the Ōtakaro Avon River. This new 12m-wide pathway will give you a direct, easy route from the street to the river promenade ... perfect for a stroll, a coffee run, or just soaking up the riverside vibes.

We want to know: In your view, what makes a city people-friendly?
What else should our urban areas be doing to support better community connections?

Curious about the full plans? You can check them out here.

Image
Pedestrian access is being extended to the Ōtakaro Avon River - good idea?
  • 90.2% Yes
    90.2% Complete
  • 9.8% No
    9.8% Complete
82 votes
13 hours ago

Boxing Day Mega Bed Sale is now on!

Marketing Manager from Beds4U - Hornby

Hey neighbors,

Our Boxing Day Mega Sale has officially started and the savings are some of the biggest you’ll see all year. If you’ve been waiting for the right time to upgrade your bed or mattress, this is your chance. The deals have already started moving quickly across our 31 stores.

Boxing Day Highlights:

• Up to 65% OFF selected NZ-made beds
• TEMPUR sets with special Boxing Day pricing
• Sealy Posturepedic mattress-only deals
• Free Delivery
• Free Premium Pillows and Free Size Upgrades on select beds
• Daily Knockout Deals

Customers have already started securing their favourites and several models are moving faster than expected.

Once these Boxing Day offers end, they will not return.

Find your nearest Beds4U store: beds4u.co.nz...
Browse all Boxing Day deals: beds4u.co.nz...

Don’t wait, Neighbours. Stocks won’t last long.