Job not up to scratch?
If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.
For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.
With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.
Check out YOUR rights at consumerprotection.govt.nz
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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9% Yes! New Year, New Me
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21.9% Yes - but I rarely stick to them
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69.1% Nah - not for me
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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78.7% Yes! It's better to regift what I don't need
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21.3% No. It's the thought and effort that matters
Response to regifting presents
My mind tends to wander:
I do not see any problem with regifting it back to the person who gave it, they obviously liked it. In fact, that might work out well as you buy the present you want, then gift it to someone you know who will gift it back.
Perfect, no decision needs to be made about Xmas presents
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