K
516 days ago

Be aware of the sales process of this Auckland IT online biz

Kenny from Belfast

I purchased online a used Samsung Rugged Tab from SmartGear NZ (Auckland). On receiving it I discovered it is not the 'Rugged' version (the Rugged version has a special shockproof outer case).
In brief, (detail can be read at drive.google.com... ),
Smart Gear tried to squirm out of their obligations by claiming the image on their website showed a non-Rugged TAB and thus that was delivered.

Unfortunately for SmartGear, every other aspect of their online description specified a Rugged TAB including their link to Samsung website. After some days of jostling I advised them I would be taking the case to The Commerce Commission, Consumer and FairGo. They then conceded to having it returned and refunded.

A week after they received it they still had not refunded and missed a deadline I gave them. I then told SmartGear that I would be advising the previous mentioned organisations of SmartGear's reluctance to refund. A few hours later I was told it had been paid.

So watch this space and in the meantime put SmartGear NZ on your watch lists. btw I subsequently found another online supplier in Elive NZ (elive.co.nz) - very helpful, efficient and I quickly had a Samsung Rugged TAB delivered. I have also found PB Tech to be a good IT supplier both in shop and online. (btw I have an IT background).

More messages from your neighbours
7 days ago

Poll: Is it ok to regift something that you have been given?

The Team from Neighbourly.co.nz

🎁 Holiday Gift Chat!

Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?

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Is it ok to regift something that you have been given?
  • 78.9% Yes! It's better to regift what I don't need
    78.9% Complete
  • 21.1% No. It's the thought and effort that matters
    21.1% Complete
1189 votes
5 days ago

Today’s Mind-Bender is the Last of the Year! Can You Guess It Before Everyone Else? 🌟🎁🌲

The Riddler from The Neighbourly Riddler

I dance in the sky with green and gold, a spectacle few are lucky to behold; I’m best seen in the south, a celestial sight—what am I, lighting up the New Zealand night?

Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!

Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.

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2 days ago

Xmas Lillies

Peter from Northwood

If anyone would still like the smell of Christmas I still have late blooming Xmas Lillies still for sale 50 cents a bud 24 Springwater Ave Northwood. Kind Regards Pete