K
495 days ago

Be aware of the sales process of this Auckland IT online biz

Kenny from Belfast

I purchased online a used Samsung Rugged Tab from SmartGear NZ (Auckland). On receiving it I discovered it is not the 'Rugged' version (the Rugged version has a special shockproof outer case).
In brief, (detail can be read at drive.google.com... ),
Smart Gear tried to squirm out of their obligations by claiming the image on their website showed a non-Rugged TAB and thus that was delivered.

Unfortunately for SmartGear, every other aspect of their online description specified a Rugged TAB including their link to Samsung website. After some days of jostling I advised them I would be taking the case to The Commerce Commission, Consumer and FairGo. They then conceded to having it returned and refunded.

A week after they received it they still had not refunded and missed a deadline I gave them. I then told SmartGear that I would be advising the previous mentioned organisations of SmartGear's reluctance to refund. A few hours later I was told it had been paid.

So watch this space and in the meantime put SmartGear NZ on your watch lists. btw I subsequently found another online supplier in Elive NZ (elive.co.nz) - very helpful, efficient and I quickly had a Samsung Rugged TAB delivered. I have also found PB Tech to be a good IT supplier both in shop and online. (btw I have an IT background).

More messages from your neighbours
7 days ago

Poll: Should we be giving the green light to new mining projects? 💰🌲

The Team from Neighbourly.co.nz

The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.

We want to know: Should mining projects like this move ahead?

Keen to dig deeper? Mike White has the scoop.

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Should we be giving the green light to new mining projects? 💰🌲
  • 53.2% Yes
    53.2% Complete
  • 46.8% No
    46.8% Complete
2065 votes
3 days ago

Poll: Pedestrian access is being extended to the Ōtakaro Avon River - good idea?

The Team from Neighbourly.co.nz

Pedestrian access from one of Christchurch’s favourite streets is being extended all the way to the Ōtakaro Avon River. This new 12m-wide pathway will give you a direct, easy route from the street to the river promenade ... perfect for a stroll, a coffee run, or just soaking up the riverside vibes.

We want to know: In your view, what makes a city people-friendly?
What else should our urban areas be doing to support better community connections?

Curious about the full plans? You can check them out here.

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Pedestrian access is being extended to the Ōtakaro Avon River - good idea?
  • 92.9% Yes
    92.9% Complete
  • 7.1% No
    7.1% Complete
56 votes
5 days ago

A riddle to start the festive season 🌲🎁🌟

The Riddler from The Neighbourly Riddler

I'm a fruit. If you take away my first letter, I'm a crime. If you take away my first two letters, I'm an animal. If you take away my first and last letter, I'm a form of music. What am I?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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