Be aware of the sales process of this Auckland IT online biz
I purchased online a used Samsung Rugged Tab from SmartGear NZ (Auckland). On receiving it I discovered it is not the 'Rugged' version (the Rugged version has a special shockproof outer case).
In brief, (detail can be read at drive.google.com... ),
Smart Gear tried to squirm out of their obligations by claiming the image on their website showed a non-Rugged TAB and thus that was delivered.
Unfortunately for SmartGear, every other aspect of their online description specified a Rugged TAB including their link to Samsung website. After some days of jostling I advised them I would be taking the case to The Commerce Commission, Consumer and FairGo. They then conceded to having it returned and refunded.
A week after they received it they still had not refunded and missed a deadline I gave them. I then told SmartGear that I would be advising the previous mentioned organisations of SmartGear's reluctance to refund. A few hours later I was told it had been paid.
So watch this space and in the meantime put SmartGear NZ on your watch lists. btw I subsequently found another online supplier in Elive NZ (elive.co.nz) - very helpful, efficient and I quickly had a Samsung Rugged TAB delivered. I have also found PB Tech to be a good IT supplier both in shop and online. (btw I have an IT background).
The Summer Kiwi Quiz is back by popular demand
Grab a copy of your local Stuff newspaper between 1 Jan - 28 Jan and participate in the Summer Kiwi Quiz! Test your knowledge, answer the daily New Zealand based questions, and find out how well you know our beautiful country!
Each correct answer will get you one entry into the draw to WIN 1 of 5 Ooni Karu 2 Portable Pizza Oven bundles, valued at $1024! Each bundle includes: an Ooni Karu 2 Multi-Fuel Portable Pizza Oven, Ooni Karu 2 Carry Cover, Ooni 12" Perforated Peel, Ooni Digital Infrared Thermometer and an Ooni Cookbook: Cooking with Ooni. The more answers you enter correctly, the higher your chance of winning. For more information and to submit your answers, click here
The Team at Stuff
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.4% Yes! New Year, New Me
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19.7% Yes - but I rarely stick to them
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70% Nah - not for me
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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