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506 days ago

Banking Regulations and Large Corporates - Beware

Mike from Papanui

Found out some pretty shocking information.... I cancelled my insurance policy with AMI and they owed me a refund.
Instead of paying the refund, they set up a direct debit on my bank account with BNZ without my authority and withdrew the amount they were supposed to refund me.
Called the bank to find out how that could have happened and they told me that "a number of large organisations were allowed to set up direct debits without any authorisation from the customer".
I called the Banking Ombudsman and they confirmed that was correct. They said it was done to "reduce the amount of paperwork for the organisations and they depended on the fact it would reflect badly on these organisations if they abused the plan" to prevent any issues.

So anytime they want, telcos, insurance companies electricity companies, etc can set up a direct debit on your accounts and deduct money. If you want to dispute it, you have to go through a disputes resolution process, so there goes hours, days or months of your time to get your money back.

Unbelievable!!!!!

More messages from your neighbours
1 hour ago

Your Christmas shopping just got easier

Mags4Gifts

Mags4gifts.co.nz is having a Christmas sale with up to 40% off best-selling magazine subscriptions, including NZ Gardener, NZ House & Garden and TV Guide. Add a free e-card at checkout and schedule it to arrive on Christmas morning for a perfectly timed surprise! Make Christmas thoughtful this year with a gift that lasts long after the holidays are over. Shop Now

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6 days ago

Poll: Are our Kiwi summer holidays helping us recharge, or holding the economy back? ☀️🥝

The Team from Neighbourly.co.nz

There’s growing debate about whether New Zealand’s extended Christmas break (and the slowdown that comes with it) affects productivity.

Tracy Watkins has weighed in ... now it’s your turn. What’s your take? 🤔

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Are our Kiwi summer holidays helping us recharge, or holding the economy back? ☀️🥝
  • 71.9% We work hard, we deserve a break!
    71.9% Complete
  • 16.3% Hmm, maybe?
    16.3% Complete
  • 11.7% Yes!
    11.7% Complete
1022 votes
20 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

Many New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.

Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.

Thinking about planting something to invite more butterflies, bees, and birds into your garden?

Thanks for your mahi, Alan! We hope this brings a smile!

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