832 days ago

Southern Cross misbehaving

Willowgrove Consulting Limited

This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.

Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.

It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.

On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.

More messages from your neighbours
2 days ago

Mature** Old** Senior**

Stan from Mairangi Bay

Yes I am all of the above, please can anyone suggest recommend someplace I can go ( but not the glue factory yet) for some way of easing up years of building work so I can move more easily, think stretching exercise type stuff.
I live in Mairangi Bay, more than happy to do one to one ☝️ just need to sort it. Ideally not too far away.
Thank you

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4 days ago

Poll: Are our Kiwi summer holidays helping us recharge, or holding the economy back? ☀️🥝

The Team from Neighbourly.co.nz

There’s growing debate about whether New Zealand’s extended Christmas break (and the slowdown that comes with it) affects productivity.

Tracy Watkins has weighed in ... now it’s your turn. What’s your take? 🤔

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Are our Kiwi summer holidays helping us recharge, or holding the economy back? ☀️🥝
  • 72.9% We work hard, we deserve a break!
    72.9% Complete
  • 16.1% Hmm, maybe?
    16.1% Complete
  • 11% Yes!
    11% Complete
708 votes
7 hours ago

Celebrate in Style: Craft Your Own Decor with Testpots

The Team from Resene ColorShop Albany

Create handcrafted celebrations using Resene testpots. Find out how to create your own with these easy step by step instructions.

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