
Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.


What historical moment lives on in your memory?
Everyone has at least one world event they’ll never forget. Whether it’s something recent like the pandemic or the passing of the Pope, or something from the past like 9/11 or a World War.
If you're comfortable sharing, let us know where you were when the news broke, and what do you remember most about that moment?


Amber Alert for Ngahina
Ngahina is 19 and was last seen on the driveway of her Manurewa home address at 11am on the 27th April.
Ngahina was last seen wearing a light blue hoodie with red writing, and blue jeans. Ngahina requires twice-daily medication and there are serious concerns for her safety. Ngahina has an intellectual disability.
If you see Ngahina please call 111 immediately, and please use the reference number 250428/5161


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