137 days ago

62% of New Zealanders have noticed pricing errors at the supermarket over the last year

Brian from Mount Roskill

Supermarket pricing errors are widespread and yet another blow to people’s budgets. We need clear rules, stronger penalties and automatic compensation for shoppers when supermarkets get it wrong. It’s time to force supermarkets to get their pricing right.
Tell the government to introduce a mandatory supermarket pricing accuracy code:
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***with clear pricing rules
***requiring supermarkets to automatically compensate consumers when pricing errors occur. For example, by requiring products be provided free of charge if the shelf price is cheaper than the scanned price, there is a special that doesn’t offer a genuine saving, or incorrect unit pricing.
***requiring your rights to be clearly disclosed both instore and online
***with infringement notice powers and much higher penalties (similar to those in Australia) for misleading pricing and promotions.
Time for action
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Recent Consumer NZ research found that 62% of New Zealanders noticed a pricing inaccuracy at the supermarket in the last year. And thanks to hundreds of examples you shared with us, in 2023 we laid a formal complaint with the Commerce Commission about Woolworths and Foodstuffs over misleading pricing and promotional practices. That complaint led to criminal charges being filed against Woolworths NZ and two Pak’nSave stores.
But the problem is these pricing issues haven’t stopped. And they won’t, unless the supermarkets face serious consequences.
We know that all the problems in the supermarket sector won’t be fixed overnight, but new rules will help stop dodgy pricing and promotional tactics, put money back in your pockets and send a strong signal to supermarkets to sort it out.
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More messages from your neighbours
4 days ago

A riddle to start the festive season 🌲🎁🌟

The Riddler from The Neighbourly Riddler

I'm a fruit. If you take away my first letter, I'm a crime. If you take away my first two letters, I'm an animal. If you take away my first and last letter, I'm a form of music. What am I?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

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Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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6 days ago

Poll: Should we be giving the green light to new mining projects? 💰🌲

The Team from Neighbourly.co.nz

The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.

We want to know: Should mining projects like this move ahead?

Keen to dig deeper? Mike White has the scoop.

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Should we be giving the green light to new mining projects? 💰🌲
  • 53.4% Yes
    53.4% Complete
  • 46.6% No
    46.6% Complete
1906 votes
3 days ago

Auckland, why are we so excited about a new store? 🚗🛒

The Team from Neighbourly.co.nz

I think we’ve all seen the traffic notices and headlines about the new IKEA by now!

So here’s the question: why do we get so excited when a new store opens? Convenience? Curiosity? A reason for a weekend outing? We’d love to hear your thoughts!

Keen for an update? The Post has you covered

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