are you aware of the new noise control procedures over summer

Joanne from Pakuranga Heights

the council introduced a new system a few months ago for reporting
noise during the daytime 8am -6pm you must first call and get a reference number, then call back 30 mins later before an officer
is despatched and could be an hour before they arrive.
this ridiculous rule has now been extended till 8pm over the summer
in my experience it can take 15 mins to  get the call centre to answer
another 10 mins explaining and then being given a reference number
to have to call back in 30 mins then anoither 15 mins on the phone
then waiting for an officer sometimes total time from 1st call can be
over 2 hours before any relief, and then the officer may be deaf or dosent even stop, with the warmer weather if you want to sit outside
in the sun after work, and you have neighbours who like the music loud
you have to go through this rigmole  and it is very time consuming
and frustrating.having to put up doing it, so I guess the council hope
we wont,come home at 5pm sit on your deck hear unwanted music?
by 7pm you may have council do something, by then you don't want
to go outside anymore,
we have got to the stage we ring everyday to get a ref number raedy
to ring back
please contact your local councillor and try to get this stupid idea
thrown out, it is no use for shift workers who need to sleep during the
day, anyone at home or someone trying to get babies to sleep it ips
a stupid cost cutting rule. I am hoping the amnesty the had last
year till 2am is not in effect again this year, at new years eve, last year
at 2am they had so many calls the phone lines were overloaded as they
would not take calls before 2am, we rung at 2am on our clock but they
would take the call as their clock said 5 to 2. we finally got through again at 3.30am with an officer showing up at 6am after being awake'
all night