254 days ago

Have you been misled about a product or service? Know your rights!

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

📢 **Have you been misled about a product or service? Know your rights!** 🛑🛍️

If a business has misled you—whether it’s false advertising, unfair pricing, or misleading sales tactics—you have **protections under the Fair Trading Act (FTA)!** 💪🏽

🔹 **Step 1:** Try resolving the issue with the trader directly.
🔹 **Step 2:** If that doesn’t work, you can take action under the **FTA.**

The **FTA applies to all businesses**—from major hotel chains and supermarkets to small market stalls and online stores. It covers:

✅ **Pricing & advertising**
✅ **Product/service info**
✅ **Sales techniques & financing**
✅ **Product safety & trading practices**
✅ **Employment ads**

🚨 **Examples of misleading behaviour:**
❌ False claims about product scarcity (“Only 2 left!” when there’s plenty)
❌ Fake sales deadlines to pressure buyers
❌ Misleading product origins (e.g., a “Made in NZ” label on an imported item)

👉 **Need help?** Learn more about your rights & how to take action: [cab.org.nz/article/KB00000017](cab.org.nz...)

📢 *Empower yourself & your community—share this post!* 💙

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More messages from your neighbours
4 days ago

A riddle to start the festive season 🌲🎁🌟

The Riddler from The Neighbourly Riddler

I'm a fruit. If you take away my first letter, I'm a crime. If you take away my first two letters, I'm an animal. If you take away my first and last letter, I'm a form of music. What am I?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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3 days ago

Auckland, why are we so excited about a new store? 🚗🛒

The Team from Neighbourly.co.nz

I think we’ve all seen the traffic notices and headlines about the new IKEA by now!

So here’s the question: why do we get so excited when a new store opens? Convenience? Curiosity? A reason for a weekend outing? We’d love to hear your thoughts!

Keen for an update? The Post has you covered

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9 hours ago

Night-time roadworks on SH16

NZ Transport Agency (NZTA)

From 23 November to 17 December, stop/go traffic management will be in several locations on SH16 between Mabbett Lane and Restall Road (Sundays to Thursdays, 9pm to 5am).

Works will include chipsealing and stormwater improvements. There may be delays to your journey when travelling through the area. Click to find out more.
Find out more

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