276 days ago

Have you been misled about a product or service? Know your rights!

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

📢 **Have you been misled about a product or service? Know your rights!** 🛑🛍️

If a business has misled you—whether it’s false advertising, unfair pricing, or misleading sales tactics—you have **protections under the Fair Trading Act (FTA)!** 💪🏽

🔹 **Step 1:** Try resolving the issue with the trader directly.
🔹 **Step 2:** If that doesn’t work, you can take action under the **FTA.**

The **FTA applies to all businesses**—from major hotel chains and supermarkets to small market stalls and online stores. It covers:

✅ **Pricing & advertising**
✅ **Product/service info**
✅ **Sales techniques & financing**
✅ **Product safety & trading practices**
✅ **Employment ads**

🚨 **Examples of misleading behaviour:**
❌ False claims about product scarcity (“Only 2 left!” when there’s plenty)
❌ Fake sales deadlines to pressure buyers
❌ Misleading product origins (e.g., a “Made in NZ” label on an imported item)

👉 **Need help?** Learn more about your rights & how to take action: [cab.org.nz/article/KB00000017](cab.org.nz...)

📢 *Empower yourself & your community—share this post!* 💙

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More messages from your neighbours
1 hour ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 0% Yes! New Year, New Me
    0% Complete
  • 0% Yes - but I rarely stick to them
    0% Complete
  • 0% Nah - not for me
    0% Complete
0 votes
10 days ago

Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

The Team from Neighbourly.co.nz

Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.

We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

Keen for the details? Read up about the scrapped collection trial here.

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🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
  • 85% Same!
    85% Complete
  • 15% Would have liked to try something different
    15% Complete
519 votes
7 days ago

Poll: Is it ok to regift something that you have been given?

The Team from Neighbourly.co.nz

🎁 Holiday Gift Chat!

Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?

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Is it ok to regift something that you have been given?
  • 78.7% Yes! It's better to regift what I don't need
    78.7% Complete
  • 21.3% No. It's the thought and effort that matters
    21.3% Complete
1224 votes