Job not up to scratch?
If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.
For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.
With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.
Check out YOUR rights at consumerprotection.govt.nz
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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9% Yes! New Year, New Me
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21.7% Yes - but I rarely stick to them
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69.3% Nah - not for me
Open New Years!
Check out our whimsical styles at the Red Cross Shop K Road 🦋 OPEN EVERY DAY over New Years - regular hours 🩷
📍191 Karangahape Road, Auckland Central
🕐 Mon-Sun: 9.00am to 5.30pm
📞 093778072
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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85.2% Same!
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14.8% Would have liked to try something different
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