Scams in New Plymouth
Taranaki Police are reminding people to be vigilant and for families to warn elderly relatives to be on guard for scam phone calls, after two recent incidents resulting in large financial losses.
In New Plymouth within the past month, two instances have been reported where scammers have called elderly residents posing as staff from legitimate large businesses operating in New Zealand.
On both occasions, the scammer kept the victims on the phone for long periods of time and gained access to their bank accounts.
One victim lost almost $24,000, while the other lost more than $350,000.
Detective Jason Wright of the Taranaki CIB says these losses are gutting to the elderly victims and their loved ones.
“Especially at this time of year where many people are already feeling financial pressure, these are devastating losses.
“We hope sharing their story will help put others on guard for this insidious activity where scammers are preying on older people.”
Police urge people to have conversations with vulnerable or elderly family members, to help ensure they are aware of the tactics often used by scammers and don’t become victims of this offending.
“We know those from older generations are typically a little less tech-savvy and generally more trusting, which is exactly what scammers rely on.”
Police have the following advice:
📞 If someone calls you claiming to be from a company, hang up the phone and call the company back via their publicly listed phone number.
📞 If you think you are being scammed just hang up immediately – you’re not going to offend anyone.
💻 One click is all it takes for these offenders to have access to your information.
🖥️ If you have unfortunately opened a link that has installed remote access to your computer, make sure the device is shut down, or disconnected from the internet and seek assistance to ensure it is safely removed.
⚠️ If a warning screen appears on your computer when trying to log into your bank website, turn your computer off and call your bank.
Anyone who believes they have been the victim of a scam should notify their bank immediately, and make a report to Police through our 105 service.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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9.7% Yes! New Year, New Me
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17.4% Yes - but I rarely stick to them
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72.9% Nah - not for me
Further important update to all Neighbourly members
Dear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.
We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.
Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.
Following best practice, we will look to seek a court injunction against any use of the material.
We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.
Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.
Q&A regarding Neighbourly data breach
The Team at Neighbourly
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